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Business Profile

Heating and Air Conditioning

Hetter Heating & Cooling Inc
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.88

Average of 32 Customer Reviews

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Review Details

  • Katherine J

    Date: 07/15/2025

    Certified Trane specialists. After a ton of frustration with a different Trane provider, I found ******. They honored my parts warranty and fixed everything the next day. They offered suggestions to extend the life of my system and even replaced the thermostat which I didn't realize wasn't working properly. They were actually concerned about providing service, not just manipulating the situation to sell me things I didn't need. Highly recommend. Will be sticking with them for as long as I'm in ********.

  • Justine R

    Date: 07/09/2025

    **** from Hetter came out to look at my AC and give me an estimate for a new system. I was very impressed with his demeanor and knowledge. He patiently explained what was wrong with my AC system. He also answered my questions as if I have a brain in my head! the opposite of my experience with a sales representative from a different company a few days earlier. I havent yet committed to purchasing an AC system from Hetter because another company is coming tomorrow to give me an estimate. But if ***** attitude is any indication of Hetters commitment to service, I would highly recommend them!

  • Angela G

    Date: 06/25/2025

    From taking my call to scheduling and actual work performed nothing but high praises. My technician ***** took the time to walk me through diagnosing the issue to what it would take to fix and performing the work. Very thorough and efficient and took the time to clean up after. I highly recommend Hetter as your HVAC company of choice.

  • Marguerite T

    Date: 06/23/2025

    Once again, Hetter Heating and Cooling did not disappoint. Arrived on time, answered any questions I had. Professional and clearly communicated work that was completed.

  • Rita M

    Date: 06/18/2025

    The Hetter *** was efficient and kind which is why I have used the company for a good number of years.

  • Vicki H

    Date: 06/11/2025

    On time, very professional. Reviewed everything in detail. I will always use Hetter Heating and Cooling. Satisfactory work, installation and maintenance for the past 5 years.

  • Rebecca H

    Date: 05/30/2025

    Very efficient and professional. Right on time and polite and knowledgeable.

  • Barbara M

    Date: 05/29/2025

    They are very professional, thorough and clean. I highly recommend Hetter. They don’t try to sell you something you don’t need. My furnace and Air Conditioner is 15 years old and I highly recommend the yearly maintenance agreement.

  • Anita N

    Date: 05/06/2025

    Weve had ***** doing our regular maintenance since we got our new system installed 3 years ago now and he has been doing a great job more so very knowledgeable in all the questions and concerns Ive had. He is very professional and would continue to have him as our maintenance guy every year.

  • Thomas P

    Date: 05/05/2025

    The A/C tech was very friendly and went over in detail his audit of our unit.

Hetter Heating & Cooling Inc is BBB Accredited.

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