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Business Profile

Home Improvement

APCO

Reviews

This profile includes reviews for APCO's headquarters and its corporate-owned locations. To view all corporate locations, see

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APCO has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • APCO

      2030 Dividend Dr Columbus, OH 43228-3847

      BBB accredited business seal
    • APCO

      522 Polaris Pkwy Westerville, OH 43082-7044

      BBB accredited business seal

    Customer Review Ratings

    4.62/5 stars

    Average of 77 Customer Reviews

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    Review Details

    • Review fromShawn R

      Date: 07/01/2025

      4 stars
      The door install was done very well and it looks great. There was a small amount of water damage from the previous door and it was repaired at no extra cost. The reason I only gave 4 stars was that I had to reach out to APCO after 10 weeks for an install date. The salesperson said 7 to 9.
    • Review fromPat E

      Date: 06/26/2025

      5 stars

      Pat E

      Date: 06/26/2025

      From the sales person, to the office personnel, to the installers, our experience with APCO was terrific. We are extremely satisfied with the quality of our new French doors and storm doors and were super impressed with the professionalism of the installers who took great care to make sure we were satisfied with the end result.

      APCO

      Date: 06/30/2025

      ***, We are delighted to hear about your experience with our team. Thank you so much for the great review! We look forward to serving you in the future. The APCO Team
    • Review fromJianming X

      Date: 06/24/2025

      5 stars
      ***** ****** and his son did a great soffits job. They are polite and professional. Despite the recent heat wave they completed the job as expected. I am very happy with the work!
    • Review fromShaun ‘NIFF’ K

      Date: 06/23/2025

      5 stars
      Best experience ever! Windows were installed, service calls have been great and now a new front door that is exceptional. Love this company!
    • Review fromjames s

      Date: 06/14/2025

      1 star

      james s

      Date: 06/14/2025

      Columbus worst window company. Over 1 year start to finish. Order placed 4/26/24 and final invoice sent 5/22/25. Family company but they dont install their own windows. The problems started from the beginning with their subcontractor installers. The job was quoted for 2 days to install 16 windows and they rushed to finish in one day. Towards the end of the install, it started to rain and they were just throwing metal and caulking around the windows. The quality of the install was horrible. I have a large picture window that is over a half an inch out of square and they say it is acceptable. Multiple window sashes were cracked at install. I met with ***** the project manager multiple times after the install and each time he said Apco would make it right. After the initial install it was over 12 weeks and multiple calls to Apco before they came out to address the first issues.I believe after the initial install Apco made seven trips out to my house to fix the work. There is no quality control with Apco. One trip to my house they brought the completely wrong windows not one window they brought belongs to my house. And multiple times after that multiple windows they would bring out would be broken before install. Everyone I talk to says they dont know where the ball was dropped or what happened. So after one year and approximately seven days off of work to try and resolve issues, I would not recommend Apco to my worst enemy.

      APCO

      Date: 06/19/2025

      We are very sorry you experienced difficulty during the installation process. We have shared your review with the managers who oversaw your project and have conferred on it. We are always looking for ways to improve our service, and we thank you for bringing this to our attention.
    • Review fromCathy R

      Date: 06/11/2025

      5 stars

      Cathy R

      Date: 06/11/2025

      The entire experience was excellent, from the in-home selection of our doors to the installation. Every person at APCO that I worked with was knowledgeable, friendly and professional. I highly recommend this company.

      APCO

      Date: 06/13/2025

      *****, We are delighted to hear about your wonderful experience with our Team. Your review is very important to us. Enjoy those doors! Thank you for trusting APCO with your home. -The APCO Team
    • Review fromMary G

      Date: 06/07/2025

      5 stars

      Mary G

      Date: 06/07/2025

      APCO installed ****** board, insulation and new gutters on our 1950 home and it couldnt look more charming and fresh! We had a wonderful experience from day one. Any and all issues along the way were immediately addressed. The number of compliments we have received from neighbors has been incredible. Thanks to *****, ***** and the hardworking crew for giving us such a wonderful experience and end product.

      APCO

      Date: 06/13/2025

      ****, We are delighted to hear about your wonderful experience with our Team. Your review is very important to us. Enjoy those compliments. Thank you for trusting APCO with your home. -The APCO Team
    • Review fromPhil H

      Date: 06/02/2025

      5 stars

      Phil H

      Date: 06/02/2025

      Great service for new siding and gutters project. Got done faster than expected and moved up our gutters to get them in before rain was forecast. *** was great to work with

      APCO

      Date: 06/13/2025

      ****, We are thrilled to hear about your experience with our siding and gutter Team. Your review is very important to us. Thank you for trusting APCO with your home. -The APCO Team
    • Review fromKevin H

      Date: 05/30/2025

      5 stars

      Kevin H

      Date: 05/30/2025

      I was looking to replace my original 27 year old gutters and got a few estimates and went with Aapco as I was comfortable with **** the salesman and then **** the schedule person. The quality looks great and they were able to resolve a slight issue and sent *** out to correct. Excellent value and communication was great throughout the process. If you need gutters I suggest giving them a call.

      APCO

      Date: 06/13/2025

      *****, Thank you for your wonderful feedback! We are thrilled to hear about your great experience with APCO and our installation team. Your satisfaction is our top priority. -The APCO Team
    • Review fromWesley N

      Date: 05/07/2025

      5 stars

      Wesley N

      Date: 05/07/2025

      APCI installed ***** ****** siding. They were fast, efficient, service oriented, friendly. Great communication. We are proud of the final product.

      APCO

      Date: 05/12/2025

      ******, We are overjoyed to hear about your positive experience with APCO. Thank you for taking the time to share your feedback. We're glad that our team was able to provide fast, efficient, and friendly service during your siding installation. - The APCO Team

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