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Business Profile

Landscape Maintenance

Davies Landscaping & Lawn Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Maintenance.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/02/2024

    Type:Order Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired *****, of Davies Landscaping via *********, to install artificial turf in my backyard. I made a 50% down payment on May 27th 2024 with the expectation that as soon as the materials arrived the turf would be installed. Since ***** picked up my check I have had no communication from ***** except when I reach out by texting, or leaving messages. He has only responded when I texted him I was going to go to the authorities because I believe I have been scammed. Despite my repeated attempts to get progress reports I get vague promises that he is waiting for delivery of the turf. I called him last week and told him I wanted to end the job and wanted my deposit back. He agreed and informed me he would deliver it on 6-29-24. Not surprisingly he did not deliver the check and when I tried to text and call him I received no response. I left a message again yesterday and no response.

    I have uploaded a PDF of the contract, money I paid. The contact number he gave me is ###-###-####

    Business Response

    Date: 08/15/2024

    8.15.2024 BBB called business spoke with **** *****. He said that he is currently out of town and will return on Saturday, August 17, 2024. **** stated that he does not have the artificial turf and that he would refund the consumer's down payment by check on Monday, August 19, 2024. BBB shared with **** that we would share his response with ******* ***** and put the matter on follow up for 7 days which should be adequate time to send a check in the amount of the down payment to ******* ******

    Customer Answer

    Date: 10/03/2024

    To whom it may concern, I am replying to the correspondence (********) to inform you that I have NOT received reimbursement from Davies Landscaping. 

This business is not BBB accredited.

revoked BBB accredited business seal

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