Reviews
Customer Review Ratings
Average of 32 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromAlicia T
Date: 12/25/2023
5 starsThank you I appreciate my washer an dryer. The credit score helped as well thank you again.
Appliance & Mattress Center, LLC
Date: 01/05/2024
Thank you for your business and we are happy to know that you had such a good experience here with us. We strive to make customers happy, one customer at a time. We look forward to working with you again in the future.Review fromThatGYRL
Date: 12/01/2023
3 starsThey were very nice. The original price is very reasonable. However, the lease to own option, not so much. Just try to pay the 90 day same as cash price, otherwise, you’ll need a second job to pay the financed amount because it’s ridiculous and the deal becomes a ripoff! You’ll pay triple!!!!! Progressive Leasing is too expensive for the selection they have. The monthly payment is too high for simple appliances. I would buy from them again with only cash. Financing is not the way to go with them.Appliance & Mattress Center, LLC
Date: 12/11/2023
Thank you for taking the time to share your feedback with us. We appreciate your openness in discussing your concerns regarding the interest rates imposed by the financing companies that we work with.
We understand that the terms and conditions associated with financing play a crucial role in your overall satisfaction with our services. We apologize for any inconvenience caused by the interest rates, and we want to assure you that we take your feedback seriously.
We continuously strive to provide the best possible financing options for our customers, and your input helps us identify areas for improvement.
Thank you once again for bringing this matter to our attention. We value your business and look forward to the opportunity to work with you again.Review fromVincent
Date: 09/19/2023
5 starsGreat love the furniture love the dryer everything's working out great the family and friends love it already referred you to other peopleAppliance & Mattress Center, LLC
Date: 09/20/2023
We are so happy that you love it. Thank you so much for the referrals. We're here if you need anything.Review fromCherrylena
Date: 08/15/2023
4 starsThe store was very clean, the staff were very kind and helpful answer all my concerns I would send anyone to the because of the customer service. As far as the products I purchased I can rate those as of now haven't used or I haven't used them long enough to give an option.Appliance & Mattress Center, LLC
Date: 08/16/2023
We really appreciate your business. Hopefully next time you feel like a 5 star customer. We are always striving to improve.Review fromShayla H.
Date: 08/15/2023
5 starsI love this place. I have been buying appliances from Ms. Pam since 2017. Very loyal and fair. Hospitality's great. That's why I will go nowhere else. You will be very pleased. Thank you all for being so wonderful.Appliance & Mattress Center, LLC
Date: 08/16/2023
Thank you so much for your kindness and loyalty. It's always nice to hear that we are doing a good job!!Review fromDenise
Date: 07/11/2023
5 starsMy experience with Progressive Leasing has been great. Customer service is very helpful and this company is so accommodating when I needed to skip a payment. I have used this company 2 times and I have no complaints. I will definitely recommend my family or friends to go through progressive.Appliance & Mattress Center, LLC
Date: 07/12/2023
We are happy that we could be so helpful. Thank you!!Review fromAndre
Date: 06/30/2023
5 starsExcellent customer service and no they inventory very well. They are very respectful and very and helpfulAppliance & Mattress Center, LLC
Date: 07/11/2023
Thank you so much for your business. We hope to see you again soon.Review fromDelores H.
Date: 06/16/2023
3 starsNeed to explain better about the purchase payoff before the interest starts to take place.Appliance & Mattress Center, LLC
Date: 06/19/2023
We sincerely apologize. We try to make sure everything for the promotional plans are explained in its entirety. This certainly gives us an opportunity to do some internal re-training with our staff whether it is someones first or third promotion. Thank you for your input. We look forward to seeing you back for a fourth time.Review fromTrina
Date: 06/08/2023
5 starsThe staff is very friendly and helpful. Great quality appliances and furniture at amazing prices. Definitely recommend to anyone who's looking for furniture or appliances. Also offers delivery service.Appliance & Mattress Center, LLC
Date: 06/09/2023
You were a pleasure to work with and we look forward to seeing you again.Review fromZuleika
Date: 06/08/2023
5 starsMy experience was great They were very courteous and helpful and friendly . I plan to go back to them in the future for more appliances and I will definitely recommendAppliance & Mattress Center, LLC
Date: 06/09/2023
We were so happy to be able to help you. We'll keep an eye out for ya!!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.