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Business Profile

Mattresses

Solstice Sleep Products, Inc

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Paul F

    Date: 09/24/2024

    My name is **** **** I bought a mattress and box spring from American freight on October 20, 2024, here in Wilmington De 19808 and now the boxspring wood is falling out of the box spring broken in many pieces I need to know how do I go about getting a replacement I have pictures and would like to know where to send them.

  • Pauline B

    Date: 06/05/2023

    Pauline B

    Date: 06/05/2023

    Purchase a mattress that did not complete inflated. Filed complaint, filed warranty send all that was required from me via email and postage. But I have not received any acknowledgement from company since March. The reason why I contact Solstice was because the store I purchase mattress from closed down. Called company left messages, no one returned my calls

    Solstice Sleep Products, Inc

    Date: 06/06/2023

    We are sorry for the delay in your replacement mattress. As a courtesy, we asked one of our dealers to handle the replacement for us. We produced the new mattress, shipped it to the dealer, and the dealer mistakenly shipped it to another customer. We apologize for the mix-up and also for the lack of communication. We have assigned your replacement to one of our Florida sales representatives, who will be contacting you in the next day or so. He will also ensure you receive your replacement A.S.A.P.

Solstice Sleep Products, Inc is NOT a BBB Accredited Business.

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