Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving Companies

FHL Moving

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Reviews

Customer Review Ratings

2/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromNicole S

    Date: 12/12/2022

    2 stars

    Nicole S

    Date: 12/12/2022

    I was given this company as a recommendation by two different people. They arrived 30 minutes late, charged me the incorrect amount, and left without assembling all the bed frames. I was told they had finished and they were excited to be done early. However, they rushed me to pay before I could look in all the bedrooms. The two bedframes were left in pieces - since I did not take them apart, it took hours to put back together. Then, I noticed they used packaging tape to tape the drawer on our desk closed. When the tape came off, a huge chunk of paint ripped off. When I contacted the company, they did said that they had permission to use that tape. I stated they had permission to use the blue painters tape, not the packaging tape. The person I was texting with never followed up. I tipped the movers well because I thought they had done a good job. However, when I looked closer, there was a lot that could have been improved. This company is not very professional and they do not have good customer service. If looking for movers in the area, I would not recommend them.

    FHL Moving

    Date: 12/13/2022

    The tape was given by a family member. And your never rushed to pay. You could have done a walk through before paying to see if you needed anything else. Wrong amount? We discussed amount before hand thats what was charged.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.