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Business Profile

Photography Equipment

World of Used Photography

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Photography Equipment.

Complaints

This profile includes complaints for World of Used Photography's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:07/24/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I went to the store, looking to get a better lens for fam reunion pic I had a $1500 and an 800 lens that took great pictures But not family group pics So they had used lens that cost $600. He told me that it would do exactly what I needed They charge me $350 plus my two lenses. This was about March. Fast forward to June. We have a family outing For my *** playing cousins daughter.They were going to pay me to take pictures. I took pictures. They were horrible. So I didnt charge him So I go to another camera shop. The first thing they tell me is that my lenses were better especially the $1500 one. Then they tell me somethings wrong with this lens. This was the only time I used it. I assumed the company was reputable. I take it back to them and explain the issue. Their eyes were amazed when I told them what the guy did to me. Even they admit that he He should have told me that my lens was better and They also see that the lens was damaged They sold my lenses already. While at the other store, I bought the new mirrorless cam system because I didnt have a working camera It came with a basic lens. I dont do basic lenses. I have more Expensive lenses. So canon sell a better lens for that camera. It cost about 450 New 300 used. The owner told me that he gets that lens a lot. He said when that lens comes in, h*** give that to me to rectify the situation.Even though I was still getting screwed over, that was a good compromise. They wasnt trying to give me my money back So every so often, I would come in there and check and they wouldnt have it. So eventually, I just start looking into another lens Because it looked like they wasnt gonna get it So quite a few months have passed. The owners attitude changed with time. Not all of a sudden, he totally forgot he said that. Im trying to buy another lens and hes only going knock $100 dollar off Ill bring up the agreement And all of a sudden, he started hollering and talking trash I left

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