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Business Profile

Plumber

The Waterworks

Reviews

This profile includes reviews for The Waterworks's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Waterworks has 2 locations, listed below.

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    Customer Review Ratings

    4.5/5 stars

    Average of 22 Customer Reviews

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    Review Details

    • Review fromBill M

      Date: 07/11/2025

      5 stars
      Weve used Waterworks for many years to clear oak roots out of the sewer line in our 60+ year-old house. They do a fine job: arrive in the window we arrange, do the work as rapidly as possible, and clean up well. The personnel have also been good: **** in scheduling has always been helpful and a joy to work with, and **** (and other) technicians straight-up fellows. Waterworks has also been responsive on the few occasions weve had emergency matters. I highly recommend them for residential needs.
    • Review fromCarolyn B

      Date: 07/09/2025

      5 stars
      After 19 days w/o AC and a bad experience with another company, ****** came to my rescue in a huge way. Technician was knowledgeable, took time to explain problem and solution clearly and concisely to me. Very happy and will never call anyone else for my AC/furnace needs. Thank you!!!!
    • Review fromChristine R

      Date: 07/03/2025

      5 stars
      Technician was prompt & pleasant, took the time to explain things in terms we could understand. Was knowledgeable, honest, and did not try to oversell. The online scheduling was easy and very convenient. The reminders and appointment notifications were very good.
    • Review fromRodney S

      Date: 06/03/2025

      5 stars
      He did a thorough job checking my air conditioner and then figured out why my thermostat was not working. He's a nice guy and easy to talk with.
    • Review fromDeborah M

      Date: 05/31/2025

      5 stars
      ***** was awesome and went over and above. Excellent service.
    • Review fromJeff M

      Date: 05/26/2025

      5 stars
      The technician was on time. He did the job required for this visit and also made suggestions for the future. Very satisfied.
    • Review fromTHOMAS M

      Date: 05/24/2025

      5 stars
      We had a clogged kitchen sink. Waterworks said they would have someone at our home between 1 and 4 pm. I was contacted prior to their service persons arrival, they arrived a little before 1 pm. He had the drain cleared and cleaned up in less than an hour. He explained why he had done and explained the 90-day warranty. Job well done and the service person was friendly and easy to work with.
    • Review fromMichael M

      Date: 05/02/2025

      5 stars
      I have been a very satisfied customer of ****************** and Sons and was initially concerned about the merger with Waterworks. I have found my concerns unfounded. I continue to be served with excellence I was accustomed to and even see some of the technicians who have come before. I continue to receive the same prompt, thorough, and excellent service.
    • Review fromKarl P

      Date: 04/19/2025

      5 stars
      Very friendly pro that informed me along the way. Answered evey question that I had and did not once made me feel useless.
    • Review fromTeresa F

      Date: 04/09/2025

      5 stars
      Came out to fix pipe in our parish hall's men's room. Friendly, fast and ************ **** ********** Church

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