Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Telecommunications

Accent

Reviews

This profile includes reviews for Accent's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Accent has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Accent

      2400 Corporate Exchange Dr Ste 100 Columbus, OH 43231-7672

      BBB accredited business seal
    • Accent

      585 Sunbury Rd Delaware, OH 43015-9795

      BBB accredited business seal

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJohn M

      Date: 07/16/2025

      1 star
      I have been a customer with ********************** phones for my business for many years since approx 2017 and the actual service on phones have been good. I am transitioning out after my ******************************************************** on a yearly renewal as of Nov. It is now July and I am switching companies to simplify my business. Now I am just leasing the equipment each month. However now that we want to leave them they are holding me to the entire year contract even though we will not be using their services after July. They are asking for us to pay for months we are not using Aug, Sept, Oct etc. I called to explain my situation with transition to new company and they could care less. No attempt to do anything to help me. They just want their money and phones back. My advice to you: Read your contract and don't sign a long term contract because they will not make any exceptions and will stick you with any balances due even if you are not using their services. Poor customer ********************** from **** ******* Executive Vice Pres of the Company , No exceptions or negotiations at all. I am disappointed with this company after many years of loyal service to their company. Buyer be warned.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.