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Business Profile

Gutter Contractors

Exteriors Plus

Reviews

Customer Review Ratings

4.83/5 stars

Average of 60 Customer Reviews

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Review Details

  • Review fromTep T

    Date: 05/02/2023

    5 stars

    Tep T

    Date: 05/02/2023

    I scheduled to have a new roof put on. They were professional and friendly. They also prevented me from having major problems with my old roof I didn't know were brewing. Th pictures told the tale. The roof is beautiful and I've had many compliments. Now I'm looking forward to my new siding and gutters. The work is top notch and the workers from installers to office are fantastic. I'd recommend Exteriors Plus to anyone looking to upgrade their home.

    Exteriors Plus

    Date: 05/03/2023

    Thank you so much for taking the time to leave a review of your experience with our team at Exteriors Plus. It was truly a pleasure to have met you at the Great Big ************* Expo and to have had the opportunity to work on your home's roof, siding, and gutters.We're thrilled to hear that you had a great experience with our team and that you're happy with the final results. We pride ourselves on providing high-quality workmanship and exceptional customer service, so your positive feedback means the world to us.Thank you again for entrusting us with your home improvement project and for sharing your experience with others. We truly appreciate your business and look forward to working with you again in the future.
  • Review fromHelen S

    Date: 04/28/2023

    5 stars

    Helen S

    Date: 04/28/2023

    Wonderful customer service! *** was able to help my 90-year old mom and explain the problem to her and then followed-up with me. I appreciate the help and patience with dealing with the situation. And he was able to fix the siding right away! I would highly, highly recommend this company!

    Exteriors Plus

    Date: 04/30/2023

    Thanks for taking the time to leave a review of your experience with our ************, and the rest of our project managers, really believe in helping and giving a truly wonderful customer experience to the people they work with. Our customers are more to us than just a home with a need. They truly become part of what we do every day! We are so glad we were able to help you, and your mother with the siding issues. We look forward to working with you again in the future on any window, roofing, or siding replacement projects you may have.
  • Review fromWendi G.

    Date: 04/22/2023

    5 stars

    Wendi G.

    Date: 04/22/2023

    From the quote to the completed job, and clean-up I am completely satisfied. They did great work! Would definitely use for another project.

    Exteriors Plus

    Date: 04/28/2023

    Thank *****, for your kind words! We're thrilled to hear that your experience with Exteriors Plus was positive and that you're happy with the results of your roof replacement. Knowing that we met your expectations and that you would consider working with us again is a testament to our commitment to "A **************** philosophy. We appreciate your feedback and look forward to the opportunity to assist you with any future projects. Thank you again!
  • Review fromJ. J.

    Date: 04/05/2023

    1 star

    J. J.

    Date: 04/05/2023

    They justify their inflated quote prices by claiming the work will take much longer than it actually does. Quoted and charged $1000 for less than an hour of work and four pieces of siding. Learn from my mistake and shop around. I'm sure other places will give an honest quote to compensate the workers fairly.

    Exteriors Plus

    Date: 04/06/2023

    First and foremost, we are pleased to have been able to secure the siding on your home following the recent damage. Our primary objective was to provide a service that would effectively prevent any further damage to your home. We believe we have done so, to the best of our ability. Upon our arrival at your home, we provided a quote and small repair free of charge.Although we acknowledge that the project was completed in less time than anticipated, we would like to emphasize that the contracted price was determined by the scale of work, material costs, labor needs, equipment, and overhead expenses, instead of the actual duration of the project. Additionally, the contracted price accounts for our expertise, experience, professionalism, as well as the superior quality of the materials we used for the project.We appreciate your business and hope that you will someday understand that we cannot offer a discount on the contracted price simply because the project took less time than expected. However, if you have any other concerns or questions about the installation, please do not hesitate to contact us, and we will be happy to address them.

    J. J.

    Date: 04/06/2023

    "The contracted price, determined by the scale of work..."4 pieces of vinyl siding that took 45 minutes that was quoted as requiring a full day's worth of labor. You got your money. I'm just warning others that you give inflated quotes based off vastly overstated labor time and that they should shop around before agreeing to being your customers. Maybe people should check the NextDoor app and find someone who will give a fair quote. I sure learned my ****** the hard way.
  • Review fromRick R

    Date: 04/04/2023

    5 stars

    Rick R

    Date: 04/04/2023

    Great job, on time, great crew, let us know what was going on the whole time, clean up was great. We would recommend them highly.

    Exteriors Plus

    Date: 04/05/2023

    Thanks for taking the time to leave a review of your roof replacement ??? experience with us. The Weathered Wood shingles look fabulous, and with the *** Golden Pledge Warranty you can rest assured that your home is secure for decades to come! Keep us in mind when you are ready for siding or windows! ??
  • Review fromJenifer A

    Date: 03/11/2023

    5 stars

    Jenifer A

    Date: 03/11/2023

    My roof looks great! The crew showed up when they said they would and the job was completed within several hours on an extremely windy day. They did a wonderful job cleaning up, even chased down insulation that blew down the street. Would definitely recommend.

    Exteriors Plus

    Date: 03/13/2023

    Thanks ******* for taking the time to leave a review of your experience with our team! We already know and appreciate our crews, but it is even better to hear about how wonderful they are from our valued customers. Enjoy your new roof replacement & please let us know when you are ready for your next home makeover. Thanks again!
  • Review fromRick B

    Date: 11/11/2022

    5 stars

    Rick B

    Date: 11/11/2022

    Exteriors Plus recently finished our new roof. Great job. It took them 2 days in very windy weather. Clean up afterwards was very well done. Highly recommended. ************

    Exteriors Plus

    Date: 12/12/2022

    Thanks for taking the time to leave such a nice review of roofing replacement. We strive to always treat your home with the care that we would want our own homes to have, during sure a large transformation. Your new black roof looks fabulous and we are sure you will be enjoying it for years to come!
  • Review fromNance E

    Date: 09/06/2022

    5 stars

    Nance E

    Date: 09/06/2022

    Our house looks amazing!Exterior Plus did an amazing job on our house. We needed a new roof and **** stayed on top of the project. He called when he was suppose to and showed up on time for each appointment! The crew stayed until the project was completed(8pm). And clean up was excellent too!! I highly recommend them!Thank you ***** and *****

    Exteriors Plus

    Date: 12/12/2022

    Thanks for the great review of your roof replacement of your roof replacement! We loved working on your home and the agree that the new black roof looks fabulous! Let us know when you are ready for your next exterior makeover and in the meantime don't hesitate to send your friends and family our way. We will treat their homes with the same respect that we did for yours. Happy Holidays!
  • Review fromDouglas R

    Date: 09/02/2022

    4 stars

    Douglas R

    Date: 09/02/2022

    I believe I got my money's worth in this transaction and I am satisfied with the finished product. Professional and Efficient Thank You Again

    Exteriors Plus

    Date: 12/12/2022

    Thanks *******! Your black roof replacement is a fabulous update to your home's exterior. We appreciate that you took the time to leave a review and look forward to helping again when you are ready for your next exterior upgrade.
  • Review fromJenine B

    Date: 06/28/2022

    5 stars

    Jenine B

    Date: 06/28/2022

    **** was very professional and on time. He didn't try to sell me something that I didn't need. I will definitely call them again in the future.

    Exteriors Plus

    Date: 12/12/2022

    **** enjoyed meeting with you! We really were glad to help with your roof repair! We also look forward to helping with your future roofing, siding or window replacement needs. Thanks again for choosing and recommending Exteriors Plus!

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