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Business Profile

Fire and Water Damage Restoration

ServiceMaster by Angler
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Kellee M

    Date: 10/31/2023

    The manager of this company does not take pride in his job and is non-communicative. I had initially hired them to do a job that was an insurance claim and at first they were all about doing it right away. I explain to them that I wanted to hold off for a few months due to some medical reasons, they seem to be OK with that but they wanted the money upfront. I explain to them that I was not comfortable with that and I would sign a contract but wait for the deposit once we schedule the date. I reached back out early October to set up another consultation day to finalize the project but unfortunately I was unable to make this due to a family death. I attempted to reach out to them multiple times via text, email, or phone with no return return communication at all. It finally took me doing a review to even get a callback from the owner of the company. The manager of this company does not care about your personal situations that you have going on in your life the only thing you care about, is getting their hands on the money.
    So here I am having to scramble and find someone new to finish the repairs because this company was negligent and fulfilling the job. Please consider using another company who takes pride in their work, and considers all circumstances involve.

  • Brenda M

    Date: 03/22/2023

    Brenda M

    Date: 03/22/2023

    I wrote a review about the initial work done by this company. I have had them come back out for a few minor things. In my first review, I focused on what they did wrong, but I have decided that the work depends on the workers you get. John and Aaron have been out to my house to repair some things other workers completed. I am convinced that if they had been doing all the work my experience would have been very different. They know what they are doing!! They are hard workers and take no shortcuts. If all the workers were like these two guys I would totally recommend this company. Unfortunately, there are other workers that need to be watched over, but if you hire this company and are able to have the work done by this team, John and Aaron, you can trust them. They are a great team! Thank you, guys!

    ServiceMaster by Angler

    Date: 03/22/2023

    Thank you for the follow up public review. We will pass your comments on to our entire team! Especially John and Aaron!

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