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Business Profile

Mosquito Control

Mosquito Squad of South Dayton

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mosquito Control.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/20/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have used this service for years. I prepaid in Dec 2022 for this season. They have been a no show. No answer to my phone calls or email.

    Customer Answer

    Date: 07/11/2023

    I did not hear from Mosquito Squad of South Dayton.   I did contact Mosquito Squad of Cincinnati who told me the south Dayton branch suddenly went out of business.  Mosquito Squad of Cincinnati is honoring the contract for the remainder of the season, which resolves my problem. 

  • Initial Complaint

    Date:05/10/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On December 27th, 2022 I paid for my 2023 Mosquito spray service. Now I am unable ti get a reply to an email, the phone number does not work and the 877 number just hangs up. I am seeking a refund.
    RECEIPT
    Thank you for your payment!
    Mosquito Squad of South Dayton
    *** * ***** **** ****** ** ******* ** ***** ***** ******** ******************************************* love
    ******** *******
    *** **** ****
    *********** ** *****
    ***** ********
    Service Address
    ******** & **** *******
    *** **** **
    *********** ** *****
    ***** ********
    Invoice # I********
    Date December 27, 2022
    Proposal October 24, 2022
    Balance Due
    $0.00
    Item Quantity Unit Price Amount
    Mosquito Squad Barrier (+) Treatment 0.5 acres 0.00 $851.00
    The Mosquito Squad Barrier Treatment reduces the mosquito and tick population by 85%-90%. Our licensed applicators will treat both your front and backyard every 21 days focusing on the standing vegetation along the perimeter and interior of your property. Special attention will be paid to the areas where you and your family spend the most time and areas where mosquitoes and ticks feed, breed and harbor. This service comes with our 100% satisfaction guarantee. If between treatments your outdoor space becomes uncomfortable due to increased mosquito activity, call for a complimentary treatment at no additional charge. This treatment plan also includes additional services covering treatment for ants, fleas, spiders, stink bugs and carpenter bees.
    Discount 1 -25.00 ($25.00)
    25PAYINFULL - $25.00
    Subtotal
    $826.00
    Tax
    $0.00
    Total
    $826.00
    Credit Card 027622 on 12/27/2022
    $826.00
    Balance Due $0.00
    TERMS
    “By paying this Invoice, you are acknowledging that you have read and understand our Service Agreement and that you agree to those terms. Mosquito Squad is seasonally recurring service, and your service will auto-renew season to season, unless cancelled at any time by you by calling the local office or 877-MO-SQUAD or emailing ******************************” Service Agreement

Mosquito Squad of South Dayton is NOT a BBB Accredited Business.

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