Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Pest Control Services

Brown Pest Control

Reviews

Customer Review Ratings

5/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromJames P

    Date: 02/23/2025

    5 stars

    James P

    Date: 02/23/2025

    As someone who has served in law enforcement for over 30 years, I am very particular about who I allow to work on my property. Having seen firsthand how some companies operate, I know there are businesses that can be dishonest or take advantage of customers.

    In addition to my career, I also flip houses on the side. During my last project, I discovered the property was infested with termites. I take pride in providing quality homes and would never sell a property with hidden issues. However, since many of these homes are out of town, it can be difficult for me to be on-site while contractors' work. Because of this, I needed a company I could trust implicitly.

    I didn’t want to hire just anyone, so I interviewed several pest control companies. Of course, I was looking for fair pricing, but more importantly, I was seeking trustworthy service. After multiple interviews, I decided to go with Brown Pest Control—and from day one, they exceeded my expectations.

    Their professionalism, work ethic, and attention to detail were apparent right from the start. Robert Brown, the owner, personally visited the property and assured me that his team would completely eliminate the termite issue. He kept his word, and I was extremely pleased with the outcome.

    While I interacted with several team members, Aricka, Lisa, Cole, and Josh truly stood out. Each of them demonstrated exceptional knowledge of pest control and upheld the company’s high standards.

    I wholeheartedly recommend Brown Pest Control to anyone in need of reliable and honest pest control services. Whether you’re on-site or miles away, they are a company you can trust.

    Brown Pest Control

    Date: 02/25/2025

    Hi James,
    Thank you so much for taking the time to leave this detailed and thoughtful review! We are truly honored by your kind words and the trust you placed in us. At Brown Pest Control, we take great pride in our work, and it’s incredibly rewarding to hear that our team’s professionalism, work ethic, and attention to detail exceeded your expectations.
    It was a pleasure working with you, and we appreciate you highlighting Robert and our team members Aricka, Lisa, Cole, and Josh. We believe that trust and integrity are at the core of every job, and your feedback reinforces why we hold those values so highly.
    We’re glad we could resolve the termite issue quickly and thoroughly, and we’re always here to help if you need us in the future. Thanks again for recommending us and it means the world to our entire team!
    Warm regards,
    Robert Brown & the Brown Pest Control Team

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.