Reviews

Review Details

• Review fromRick T

  Date: 04/08/2025

  5 stars
  We could not be happier with our full bathroom remodel by MVP. Matt was great to work with from start to finish. His installers Nisal and Angel were courteous, professional and hard working. Overall, MVP performed high quality work and used high quality materials.

• Review fromNelta M

  Date: 05/14/2024

  5 stars
  We recently contacted MVP and were promptly scheduled by Matt Grushon, one of the co-owners, who met with us in our home to get a quote for a bath/shower conversion to a safety walk-in shower. Matt gave us a thorough presentation of their company, the installation process, and material options with samples. We were very pleased to find out that the existing shower/bath walls would be removed down to the studs, not just covered up, and replaced with all new materials, including new plumbing for the shower. We felt his quote was fair considering the price also included a new toilet and pickup and installation of new flooring that we selected and purchased.The whole process from start to finish met or exceeded our expectations and the installation took less than two days. The installer and his assistant were pleasant and efficient and their thorough cleanup during and after the install was very much appreciated. Matt came back to inspect the results soon after the install was completed and was receptive to our request for a couple of changes, which were not due to any error on their part, and these were completed the same day. Thanks to MVP, we now have an updated bathroom with a beautiful and safer shower!

• Review fromHeather W

  Date: 03/26/2024

  5 stars

  Heather W

  Date: 03/26/2024

  We had a walk in tub installed for our special needs young adult child . The install team did a great job and kept our home very clean during the project as well as a great job on their finish work . Our project required much preplanning and collaboration with MVP and local organizations but it was all worth it in the end .
  

  MVP Walk-In Tub & Shower Dayton

  Date: 03/27/2024

  Thank You so much for the positive feedback! You were a pleasure to work with and we are glad to be a part of such a life changing project. We appreciate your business and thank you for putting your trust in the MVP team!

• Review fromVickie H

  Date: 07/21/2023

  3 stars

  Vickie H

  Date: 07/21/2023

  While I'm pleased with how our new walk-in shower turned out, I cannot, in all good conscience, give MVP a high rating. First off, shortly after Matt came out to review our project and give us a quote, we started seeing ads on television for free installation due to the opening of their new showroom. We'd already given them a 50% down payment so we couldn't cancel the contract. I believe Matt most likely knew about the upcoming promo and a more ethical approach might have been to give us a heads up about the promo and have us wait a few weeks. As far as the install itself, the crew did a nice job with the new shower however the crew leader took off for well over an hour to go to the bank to cash his check. All well and good but the job wasn't finished and the 2nd crew member had to cool his heels at our house waiting for the crew leader to return before they could finish the job.
  

  MVP Walk-In Tub & Shower Dayton

  Date: 07/24/2023

  I appreciate your feedback. In response I would like to point out that I did indeed give you our showroom installation discount even though it had not officially started yet. If you go back and look at the original quote, you’ll see a $1500 discount removed from the total cost of the project and listed as “showroom installation discount” In regard to Andy leaving the project before it was completed to go to the bank, I am in full agreement This should not have taken place and I will take care of that on my end. We work very hard to make things run smoothly. In the end, I hope you feel like we delivered a beautiful shower for you as promised. Thank you for your business. We greatly appreciate it.

• Review fromBeckie L

  Date: 05/04/2023

  5 stars
  We just had a new safety shower installed. We have safely bars on threes sides. The shower is beautiful. This company is very efficient and friendly it was all done in one day.

• Review fromMary L.

  Date: 10/02/2022

  5 stars
  Miami Valley Premier recently updated our shower and it is beautiful! Their work included a complete tearout of the old and install of a new shower with safety features. We love it! Matt was informative on the planning end, and helped us get the particular smooth surface wall pattern we wanted. And our installer Andrew was very conscientious with all the detail work. All the crew members were polite and neat. Everything was completed in one day!
  Mary L.

• Review fromnora n.

  Date: 09/07/2022

  1 star

  nora n.

  Date: 09/07/2022

  Veterans, do not hire them. I wasted valuable time getting all the paper work from MVP quote to the VA. And after receiving the VA approval, I gave to them all the papers, photos, approval letters, still MVP chose not to do the job because they wasn't sure about how is the VA procedure. Despite MVP told me they were familiar with VA procedure and have done business with veterans before. And despite I explained to them.
  

  MVP Walk-In Tub & Shower Dayton

  Date: 09/08/2022

  Ms Nora,
  I respectfully disagree with your complaint. We did respond to your request for a quote. I came to your house and gave you a quote for you to supply to the VA. When you failed to supply us with a case worker or a case worker number we were unable to complete your request. If you would like to supply us with your case worker information with the VA we would be happy to help you out. As a business we are unable to start a project without verifying funds are available to pay for the project. Respectfully,
  Matt Grushon