We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Business Consultants

Ecommerce Business Builders LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Business Consultants.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/08/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have paid $25000 (on 19.12.2022) for a package that should have included the creation of an Amazon Business.
    I signed a contract which described the business, the company mentioned above should have had created an Amazon account and sell items online, take care of the account, inventory, marketing, ecc and when the profit would have been reached, it would have been split: 70% for me and 30% for Ecommerce Business Builders LLC.
    The contract included the agreement that if in 18 months there is no profit that equals the invested sum of money, they would return the investment.
    They started working at this "business" after 6 months, always finding various excuses.
    They only tried twice in 18 months to add inventory to this store.
    They provided invoices and I have invested other $5000 in products that have not reached that store.
    The owner, **** ******* , always came with excuses (holiday, lost inventory, no providers, office moves ecc) and provided different options as Shopify store (they created but never worked, couldnt be accessed), Tik Tok Store, Walmart Store, but I never wanted the creation of these as it was not part of my contract.
    Fast forward 18 months passed, not only that I have invested my money and I am a stay at home mom that has to maintain 2 kids, I have contacted the company and the owner promised refunds he never made.
    This company had only the interest to take my money and take advantage of the fact that I am not in United States so that they can scam me.
    I have not made any profit, my Amazon account is now blocked because they refuse to provide documentation of the products they have sold and I do not know how to recover my investment.

    Business Response

    Date: 07/30/2024

    We are actively working with our attorneys to settle the matter. 

    Customer Answer

    Date: 08/06/2024



    Complaint: ********



    I am rejecting this response because:

    The investment was done 19 months ago, I have received many promises of refund, payments, business changes but nothing was concluded.

    My Amazon account is deactivated and the little funds I had blocked.

    I have not received any update from my attorney that an agreement has been made, so I cannot be happy with the response that Ecommerce Business Builders provided.


    Sincerely,



    ****-********* *****

Ecommerce Business Builders LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.