Reviews
Customer Review Ratings
Average of 6 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromSmita C
Date: 06/04/2025
1 starWe have been looking to build a house and found a nice area in **********. We met with **** ******* on April 16th, 2025 and told him what we were looking for and gave him our budget. He told us to give him until April 18th and he would have a design sent out. On April 17th I messaged **** and told him if he could please price the additional things I wanted in the house he agreed and we waited. April 18th came and went with nothing from ****. April 22, still nothing and our realtor follow up with **** who told us he was falling behind. April 28th our realtor once again reached out to **** asking for something who told us he would have plans to us no later than April 29th. By May 1st I reached out asking **** who finally sent something but was nothing I had requested. It seemed like he was not putting any effort into our build. I requested to meet on May 2nd to discuss the design, **** told me he was working on the numbers. By May 8th still had not heard anything reached out again. Our realtor then had to contact another employee to get **** to do anything which by May 15th he finally had numbers. When we asked for clarification back on May 15th **** stopped responding and it is now June 4th. I would not recommend working with **** ******* it was a huge red flag that **** not only didn't listen to what I wanted into the house but continued to string us along and not answer questions. It was not until we reached out to another employee did **** attempt to respond. Very disappointed in **** and he does not represent P&D Builders well at all.Review fromBabita B
Date: 03/14/2025
5 starsWe recently had the pleasure of working with P&D Builders and couldnt be happier with the entire process. From start to finish, every step exceeded our expectations, and we are incredibly grateful to everyone involved in bringing our dream home to life.*** ****** in the design center was a standout. He was patient, attentive, and truly listened to our ideas, helping us turn our dream home from paper into a functional design. His guidance was invaluable throughout the process, and we couldn't have asked for a better partner in this journey.***** played a crucial role during our red-line meetings. He encouraged us to consider every detail and helped refine our design even further with his expertise and thoughtful suggestions.Mac was exceptional in explaining the contractual and cost-related aspects. He took the time to ensure we fully understood every detail, which made us feel confident and informed every step of the way.The vendorskitchen cabinets, countertops, windows, bathroom fixtures, electrical fixtures, and closetswere all knowledgeable and patient, offering us expert advice and ensuring we were happy with our choices.***** was our go-to person throughout the building process. She was responsive to all our questions and concerns, no matter how small, and provided constant support. Her attention to detail was outstanding.Lastly, **** and *** were our contractors for the P&D work, and we couldnt have asked for a better team. They were professional, thorough, detail-oriented, and yet, always accommodating. They listened to our concerns and made sure every part of the job was done to perfection. Their craftsmanship and dedication truly made a difference in the final result.We are beyond thrilled with our experience with P&D Builders. The teams professionalism and dedication made our dream home a reality, and we couldnt recommend them more highly. Thank you for everything!Review fromCole R
Date: 01/16/2025
5 starsMy wife and I picked P&D 16 months ago, as the builders of our new home. This is the home our children will grow up in.P&D grabbed our attention through their obvious quality and their presentation by their salesman, ****, who told us we could make our budget work. He was right.The administrative work by *******, the technical and mechanical pre-construction reviews, and the all the meetings with the vendors and subcontractors went super smooth.The real moment we realized we made the right choice was when **** (our GC) told us we needed to stay calm and enjoy the build. That we need to trust the process.P&D built a beautiful home for us.Review fromDaniel H
Date: 04/25/2024
5 starsMy wife and I built our home with P&D and could not be happier. This was our first home build and it was seamless. Right from the start we felt like we were welcomed into the family. Every single associate who worked for P&D was kind, respectful and not to mention extremely helpful. We had a lot of questions and they would always respond in a timely manner and answer in depth. They were honest and upfront about costs and timeline. The entire build process was very organized and systematic. We were able to customize EVERYTHING and while it was amazing it was quite overwhelming. There were people to help us with every selection- through P&D or their vendors. Some of the fantastic individuals we were able to work with directly include Ed, Heather, Darin, Mac, Seth, Chris, Josh and Andrew.. there were many more, but we bothered this group the most. They were all so helpful and responsive. Even after the build process and we were in our home, we had a few questions and things come up- they continued to work with us and connect us with the proper vendors, to ensure everything was taken care of. We would highly recommend P&D Builders to anyone wanting a superior quality home and a fantastic experience.Review fromJoshua M
Date: 04/19/2024
5 starsP & D built a new house for my family a little over 3 years ago. My wife and I still find ourselves commenting on how much we love our house. It’s more than we ever thought we’d be able to live in. P & D worked with us throughout the whole process and treated us like more than just another customer, we were treated like they really cared for us. They didn’t just have good customer service with us, but their product seems far superior, for a very reasonable price, compared to other builders. We now have an energy star home that is not just built like a castle, but saves us money on energy bills for the future. I cannot state it strongly enough, if you’re looking to build a new house, check out what P & D can do for you. My wife and I are so happy we did!Review fromDustin A
Date: 01/25/2024
1 starDustin A
Date: 01/25/2024
This was and continues to be one of the worst experiences we have ever been through, three years into the build! I have a novel of documented issues with this build by P&D and it has been a battle to actually get P&D to fix these. If you go with P&D, I would encourage you to get everything in writing and prepare to battle for a long term solution vs. the easiest fix first. It looks like they only have limited reviews online, out of how many homes built? I would encourage you to talk to P&D customers that P&D does not specifically refer you to. Please feel free to reach out to me and I can share my horror story along with others. If the explanation and pictures aren't enough to make you think twice, we caught P&D on our child's baby monitor engaging in conversation which stated "who gives a s#!* about these customer issues". P&D did apologize in an email for this, but I believe more so as damage control because they were caught on the monitor. Why would they say this when they thought no one was listening if this isn't truly how they felt? I'll try to bullet point the issues, but feel free to reach out for additional details, videos, and documentation on this. There are not enough characters allowed in this review to post all the issues so feel free to reach out for details.P & D Builders, Ltd.
Date: 11/14/2024
Hello,
Through multiple service and warranty visits, including involving product suppliers brought into question,we are 100% confident that we have delivered on all commitments, both written and verbal, with regard to the production and warranty of this home. While we find this review unfortunate, we will rest on our stellar reputation,notwithstanding this outlying opinion.
Regards,
P&D Builders
P & D Builders, Ltd. is BBB Accredited.
This business has committed to upholding the BBB Standards for Trust.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.