Extended Warranty Contract Service Companies
The Safeware Insurance Agency Inc.
Reviews
Customer Review Ratings
Average of 172 Customer Reviews
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Review fromKimberly W.
Date: 09/14/2022
5 starsKimberly W.
Date: 09/14/2022
This has been an amazing service. From the filing of the claim, to the visit from the inspector, to all of the prompt and informed answers from *******-this has been a flawless experience. I will continue purchasing this plan. You have an outstanding representative in *******! Thank you so, so much!
The Safeware Insurance Agency Inc.
Date: 09/15/2022
Thanks for sharing your feedback ********!Review fromDewlanda B
Date: 09/12/2022
5 starsDewlanda B
Date: 09/12/2022
The service guy was nice & professional. He took care of the need in a quick timely manner. I would recommend safeware insurance because they have great *********************************The Safeware Insurance Agency Inc.
Date: 09/13/2022
Thank you for sharing your feedback Dewlanda!Review fromMark F
Date: 09/08/2022
5 starsMark F
Date: 09/08/2022
Company was very quick to respond to request for service and making an appointment was within a week. The technician was on time and very professional. She solved the problem in no time and our sofa is in working order. Very satisfied with the service and the in home visit was the "BEST"!Thank you for your excellent service!************The Safeware Insurance Agency Inc.
Date: 09/09/2022
Thanks for sharing your feedback ****!Review fromWilliam Y
Date: 08/25/2022
5 starsWilliam Y
Date: 08/25/2022
I had problems at first trying to get a response. Once i was transferred to a new adjuster everything went smooth. The technician communicated as i asked him to. I have 3 Saint ******** so i need to put dogs away. I asked him to call when he was about 5 minutes away. He did as i asked when he got to my home he was professional and just a all around cool a** guy. He showed me what messed up on my chair when i asked. Over all he had the repairs done in like 45 min or so but we got to talking. The professionalism of the technician made me disregard the original communication issues. I would have to give the technician 5 stars i would give more if i could. As for the customer service hotline i give 1 star because you get the run around and it is a pain to try and talk to a person. The new adjuster i will give 5 star she did a great job handling the issues. So i will consider doing business with the company in the future.The Safeware Insurance Agency Inc.
Date: 08/29/2022
Thanks for sharing your feedback *******! We will look to improve based off your comments.Review fromCatherine S
Date: 08/20/2022
5 starsCatherine S
Date: 08/20/2022
Excellent service, quick to respond, figure out the problem and fix it. Much better overall than other warranty services I have worked with.The Safeware Insurance Agency Inc.
Date: 08/22/2022
Thank you for sharing your feedback *********!Review fromlawrence s
Date: 08/19/2022
5 starslawrence s
Date: 08/19/2022
Safeware is a quality company. They are there for the consumer. Easy to reach quick to respond and they out source to qaulity repair peopleThe Safeware Insurance Agency Inc.
Date: 08/22/2022
Thanks for sharing your feedback ********!Review fromKristin D
Date: 08/18/2022
5 starsKristin D
Date: 08/18/2022
I was very pleased with my experience in handling my claim. The lady who helped me, I think her name was ******* was very helpful, friendly and kept me up to date on my claim and everything that was going on. Glad to use this company and will continue to do so.The Safeware Insurance Agency Inc.
Date: 08/19/2022
Thank you for sharing your feedback *******!Review fromVeronica C
Date: 08/18/2022
5 starsVeronica C
Date: 08/18/2022
This company is amazing! They communicated everything well, the process was very smooth, the technician that fixed my husbands lift chair was very professional, kind and courteous. I normally dont leave reviews but I want people to know that this is a wonderful company to work with and I am very pleased with the entire process and I will recommend them to anyone that needs this service.The Safeware Insurance Agency Inc.
Date: 08/19/2022
Thank you for sharing your feedback ********!Review fromTheresa H
Date: 08/12/2022
2 starsTheresa H
Date: 08/12/2022
I do recommend their services. Very hard to get anyone on the phone. The coverage for seams coming undone is very very minimal. I have a sectional that has a chaise lounge with two seams coming undone. Even though it is equal to two cushions they consider it only one. So only $50 is given to had it repaired and they charge you a $5 processing fee.The Safeware Insurance Agency Inc.
Date: 08/15/2022
We appreciate your feedback *******. We will look to improve based off your comments.Review fromRobert C
Date: 08/11/2022
5 starsRobert C
Date: 08/11/2022
They were very professional and quick to get back to me with responses to my emails.The tech was on time and very friendly.The Safeware Insurance Agency Inc.
Date: 08/12/2022
Thank you for sharing your feedback Rob!
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