Complaints

This profile includes complaints for J S D General Contracting's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

J S D General Contracting has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  J S D General Contracting

  352 Lowell St. Building 10 Elyria, OH 44035

• 

  J S D General Contracting

  252 Spruce St. Elyria, OH 44070

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:09/13/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Jowell ***** D****** is the owner. He is a very smooth talker. I was looking to have a three season room added to my house. The amount of complaints I have against this company are laughable. Do I start with the 5 gallon bucket that his workers used as a restroom or do I start with the fact that he failed seven city inspections? Yes 7! I only signed off after the building Department of Westlake, including. Mr g***** who oversaw the development of Crocker Park, came to my residence personally. He did not follow any building codes. The structure was on sound, and the roof leaked. He also did not follow the blueprints from my certified architect. We ended up with an extra piece of wall in our great room.. I paid him $16,000. I refused to pay the last 5000 as the work was never completed. Fast forward a few years I got divorced and it turns out he put a lien on my house in my ex-wife’s name. Of course he added about $1000 for late charges. To this day, the work was never completed. His craftsmanship was so bad. We paid another company to re-roof what he had done. I have pictures and videos to show that he left gaping holes in our roof. I also have all documentation to back up these claims. The amount of stress he put on my marriage with a new baby, was incredible. My ex-wife handled most of the communication with him, and I’m sorry she had to go through that. I should have been tipped off early when he would not even put the concrete pad in his own company’s name. He subcontracted a gentleman named ****** ******* whose name was on the official work apparently in Ohio it’s very easy to place a lien on someone’s property. All you need is $250 for a business license. I would have filed something earlier, but I did not want it to affect my divorce. He is a scammer, and as far as I’m concerned, he owes me $22,000. I ended up, reframing all of his work and paid another company to re-roof. There is way more, but I don’t have enough room to write it.

  Business Response

  Date: 09/14/2023

  Everything passed city inspections this was five years ago. If the city did not pass they would have fined me.

• Initial Complaint

  Date:01/31/2023

  Type:Product Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  JSD fixed a leaking faucet (9/16, $325) and repaired decking (began work 10/10/22) for us. We paid $250 9/15 for an initial visit (to be credited when work done), made a down payment of $2000 on 10/10/22 for decking, and made a final payment of $1056 on 10/11/22. Upon our request, owner Jowel S**** ******* sent us a corrected bill 11/14/22 - which I have attached. On this bill he charged us again for the plumbing (this time $275). Also on this bill he did not take off the initial visit $250 as promised. He also made a mathematical error $100 in his favor. His errors made the sales tax over by $17.88 - and the 4% credit card charge (of which we were not informed of in advance) over by $21.72. Hence our JSD charges should have totaled $2730.52 - as opposed to what our credit card was charged - $3306 - meaning we are owed $575.48. Mr. S**** ******* admitted error only in the amount of $186. He said he would refund that to us on 11/14/22 which he never did. We are seeking a refund of the money we are owed in the amount of $575.48.

  Business Response

  Date: 02/01/2023

  Yes, we did preform work on this house. We did have to do extra work on the plumbing thats why it cost more money. I believe the office gace him the credit of 186.00 that is owed. I will look into that today.

  Customer Answer

  Date: 02/01/2023

  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  
  
  
  [To assist us in bringing this matter to a close, we would like to know your view on the matter.]I have attached the receipt for the plumbing work that was done. This was the only plumbing work that was done. I was at the house the entire time work was being performed at the house. Pls refer to the receipt that I attached in my original complaint to see that I was charged a second time for the plumbing work that I had paid for on 9/16/22. We never received the $186 refund that Mr. S**** ******* promised to us on 11/14/22. Pls refer to the original complaint to see that we are owed a refund of $575.48 due to as previously stated not taking the $250 initial visit fee off as promised, charging us a second time for the plumbing work, his mathematical error in his favor of $100,  and hence incorrect sales tax and 4% credit card (again which we were not told of in advance) calculations. 
  
  
  
  Regards,
  
  
  
  ***** *******