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Business Profile

Home Improvement

Wiggins Construction & Home Improvement

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Improvement.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/14/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    3/2024
    replaced flooring in kitchen
    replaced dishwasher
    replaced countertop

    The contractor did not place the baseboards on my walls.He advised me that he would come back.Everytime I call and leave messages,he ignores my calls.I had another contractor come out because my dishwasher was installed improperly and he advised me he didn't lay the flooring under the dishwasher and the baseboard is missing.I thought maybe he changed his number but I text him from a different number requesting new service and he responded immediately.

    I would also like to mention that this was an insurance claim.My adjuster advised me that I would have to contact the BBB and/or go to small claims court.

  • Initial Complaint

    Date:04/16/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Had 2 floor back porch replaced, a new roof, a new driveway and gutters. Also had soffit covered as well as cutouts on both sides of house. The siding keeps coming down. They drilled holes on porch and porch ramp but never installed screws. I paid for gutter covers that were never installed. The work very sub part. I never was provided with a written notice of cancelation and they never got building permits.

Wiggins Construction & Home Improvement is NOT a BBB Accredited Business.

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