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Business Profile

Event Center

Signature Events Venue And Catering Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Center.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/25/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've paid 1039 dollars to this business when they were first starting out I decided not to have my wedding there any more because she kept adding to the price we never had a contract or anything I never signed anything about cancellation policies I been asking for my money back since may since she kept adding different prices I keep getting excuses I would Ben left her alone if she would just give me my money back it's almost November and it's excuse after excuse she is telling me I will get a refund but she won't give it to me I want my money back and she is acting very unprofessional using excuses

    Business Response

    Date: 11/02/2023

    Response taken over the phone by BBB Staff

    The $500 was refunded ($166 increments) however the contract it states no refunds.

Signature Events Venue And Catering Inc. is NOT a BBB Accredited Business.

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