Reviews

Review Details

• Review fromRoger B

  Date: 06/19/2025

  5 stars
  Early in April 2025 my sewer drainage line became seriously clogged due to tree roots. I contacted Hyatt’s Plumbing, hoping I could talk to someone Sunday on-call because of the emergency and request a referral for a sewer line expert. I reached Nikki, the Co-owner and General Manager, and was unaware Hyatt’s specialized in that type of work. Nikki had Tommy and Gabe (Gabriel) see me the next day. The line was badly obstructed, but was gradually cleared due to their patience and expertise.
  
  The price was reasonable, especially for the work done and on short notice. I was very happy overall with the company and would highly recommend them for any future work.

• Review fromLelia S

  Date: 06/17/2025

  5 stars
  Once again hyatt plumbing went above and beyond. I didn't realize my main water drain was clogged and I had water flowing into both bathrooms and in the tub. Called hyatt and they had Gabe and Joey here within a hour. They are the only plumbers I will use. Very friendly crew. Been using hyatt's for over 10 years

• Review fromRoger B

  Date: 04/30/2025

  5 stars
  Two weeks ago this April 2025, my water softener system failed. I tried to locate the original installer but found they were out of business. Doing a review of various manufacturers, I then contacted Hyatt’s Plumbing that weekend and spoke with the Co-owner Nikki to find what they recommended. She put me in touch with Mike, their Senior Plumbing Supervisor, who patiently answered all my questions and recommended North Star, a manufacturer they installed and warranted. The price was reasonable for a separate resin tank and brine tank and they were able to begin first thing Monday.
  
  Service Technicians Toby and Adrian delivered and installed the new system, performed final check-out, cleanup and reviewed it with me. I was impressed with the speed of the installation, the technicians taking time to be careful and not rushing or cutting corners.
  
  I told the Office Manager Christy how pleased and proud I was with the professional conduct and patience I experienced. The pricing was reasonable, all work was quality performed and all staff very knowledgeable, punctual and reliable. Over these recent years this company has proven somewhat of a one-stop-shop for quality and reasonably-priced plumbing needs. Again, I would highly recommend this very reputable Plumber.
  

• Review fromJaclynn S

  Date: 02/26/2025

  5 stars
  My over 20 yr old water heater had started to have issues and I knew it needed replaced. Having dealt with many service based companies recently, I was dreading another poor experience. I contacted Hyatt's Plumbing and was incredibly surprised. The customer service was top notch. The initial assessment was quick, honest, and fair. The appointment was timely, and the plumber even arrived early. James, the plumber, walked me through all he would do, was professional and skilled. When the job was completed, he showed me where he had cleaned up some outdated, unused, and frankly bad DIY piping and structure. The utility closet had never looked so good! and of course, the water heater functioned like a dream, as having cold showers on an ohio winter day was a nightmare! I cannot recommend Hyatt's Plumbing enough. The honest, amazingly skilled work, with great customer service is a rare occurrence these days.

• Review fromTodd K

  Date: 02/24/2025

  5 stars
  I had an emergency leak near my hot water heater and was not within Hyatt’s normal geography. I called them around 2:30 and they had plumbers out at my house before 4PM, on the same day (today). They did a phenomenal job fixing my leak and resolving our water problem completely. Their entire staff was super nice and professional and I highly recommend them to anyone looking for a superior plumber. I will definitely be using them again.

• Review fromSamantha S

  Date: 05/02/2024

  5 stars
  We have used them for numerous installations and repairs. They've always done an amazing job. They are thorough, professional, honest, and reliable. They're also reasonably priced. They fit us in same day when our water went out twice and I can't thank them enough.

• Review fromChristine K

  Date: 02/20/2024

  5 stars
  I called Hyatt's Plumbing to give me a second estimate on a garbage disposal job. A different well-known company came out first and told me I'd need an entirely new disposal. Labor would take 2-3 hours and parts would be needed. For the latter, I was quoted $563, plus a new disposal of $296. The total quote amounted to $859! Hyatt's came out, tightened the original unit (the disposal has vibrated its screws loose), put on new sealant and left within an hour. Not only did they save me loads of money (saved me $734 to be exact), the two gentlemen were the nicest I could have hoped for. Hyatt's have earned my trust and are my top go-to for all of my plumbing needs.

• Review fromSandy M

  Date: 02/09/2023

  5 stars
  Had to have a well line replaced from pit-less adapter to well pressure tank in basement. Jim, Jr, and Gabe did an outstanding job. Highly recommend Hyatt's Plumbing. Excellent job.

• Review fromWilliam S

  Date: 12/13/2022

  5 stars
  This past summer I had sump pumps installed, heat cable/tape on my water line and a new toilet intstalled. Very professional and excellent job for a good price. Chris was my contact person and he was always courteous, polite, respectful and explained everything that was done. I highly recommend Hyatt's Plumbing. Job well done.