Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Student Housing

Province (The)

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Student Housing.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAllyson M

    Date: 02/10/2025

    1 star
    Worst Place anyone could rent from. My children were left without hot water, AC during summer and Heat during winter. The maintenance in the apartment is not up to date. Things are constantly breaking and Managemnet is no help to you. Issues started day 1 of move in-dirtiest apartment I’ve seen in my life. FILTHY. The staff will tell you to put in service requests, so you do and then you see they have resolved the issue (on your little app) but they haven’t even come to your apartment. This is so they have on file that you place a request, they fixed it and then you get charged later down the line for everything broken in this place. Renting from here will be your next nightmare. I BEG YOU, DONT LET THEM SCAM YOU. DONT MOVE IN HERE, EVEN IF ITS YOUR LAST OPTION.
  • Review fromWoodrow T

    Date: 08/02/2023

    1 star
    An Absolute Nightmare!
    Two roommates and I signed a lease with this appartment complex to move in on August 1st of this year. I found out on July 26th after contacting the Province myself that we would not be able to move in until the end of august due to "unexpected maintenence issues." We inqured about the mantenence issues and were assured the only issue was the fridge in our unit was leaky and needed to be replaced which didnt seem to justify a month long delay. We were also assured we would reveive a call from the community manager... never happened. We later found out and it was admitted to us by their staff that they flat out lied to us that the fridge was the only issue and they also needed to replace all the flooring in the unit. We never recieved a written notice (as outlined in the lease contract) about the delayed move in time frame until after the move in date. In addition, it was like pulling teeth for them to send us the paperwork in order for us to terminate the lease and find another place to live.
    The managment failed in everyway possible on this unit and my roommates and I might as well have burnt the 300 dollars in application fees. We were never offered any type of compensation or any alternatives for this delay in move in despite our extended willingness to create solutions to the problem at hand. Spend a few more dollars somewhere else and have the peace of mind of having a decent landlord/management.
    Also they NEVER answer the phone so good luck contacting them in the event something goes wrong and you are not in the area.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.