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Business Profile

Credit and Debt Counseling

Apprisen

Reviews

This profile includes reviews for Apprisen's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Apprisen has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Apprisen

      700 Taylor Rd Ste 190 Gahanna, OH 43230-3318

      BBB accredited business seal
    • Apprisen

      2800 Market Ave N Ste 18 Canton, OH 44714

    • Apprisen

      1601 Motor Inn Drive Suite 225 Girard, OH 44420

      BBB accredited business seal
    • Apprisen

      3100 S State Route 291 Independence, MO 64057

    • Apprisen

      2265 Harrodsburg Rd Ste 303 Lexington, KY 40504

      BBB accredited business seal

    Customer Review Ratings

    4.86/5 stars

    Average of 88 Customer Reviews

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    Review Details

    • Review fromChristine J

      Date: 06/13/2025

      5 stars
      Very helpful and knowledgeable. I will definitely continue to use the service.
    • Review fromMikey G

      Date: 06/07/2025

      5 stars
      Great service & easy to understand when it comes to working on your credit
    • Review fromFiona R

      Date: 06/02/2025

      5 stars

      Fiona R

      Date: 06/02/2025

      I was at an all time low with my debt and Apprisen gave me hope. At first it was hard for me to believe I could commit to the plan, but I did! Great advice, encouragement and a practical plan to set myself on a better financial path. ******, who was my counselor, was so kind. I never felt shame. Her encouragement really helped and I just finished my plan! I highly recommend their service. They really helped you to change your mindset and help you get yourself out of debt.

      Apprisen

      Date: 06/10/2025

      Thank you for your review. We're glad to hear you got great advice, encouragement, a practical plan, and great customer **********************. Congrats on achieving this great financial milestone. 
    • Review fromkimball J

      Date: 05/24/2025

      5 stars

      kimball J

      Date: 05/24/2025

      I was concerned at the start but they really are rock stars. It's bad more people don't use there help and knowledge. I will be using again to help with a saving plan.Thank you

      Apprisen

      Date: 05/27/2025

      Thank you for taking the time to write a review. We're so glad to hear we were able to support you with your finances. We appreciate your trust in us and are honored to be part of your progress. 
    • Review fromNancy P

      Date: 05/09/2025

      5 stars

      Nancy P

      Date: 05/09/2025

      No scam! Super helpful, friendly, reliable. Get out of DEBT!Although they had great reviews, I was afraid to get scammed- it's hard for me to trust but I was desperate to payoff my debt so I put my faith on them. I was in the hole thousands of dollars! It was one of the best decisions I've ever made. From the beginning, everyone I spoke with was very helpful, informative, motivating, friendly. Today, thanks to them, I paid off the credit cards I had. I highly recommend!!

      Apprisen

      Date: 05/20/2025

      Thank you for your review. Congrats on achieving financial freedom from credit card debt. We're so glad you entrusted us with your finances and that you found our team helpful, friendly, and motivating. Here's to your continued financial success! 
    • Review fromJoe M

      Date: 05/02/2025

      5 stars

      Joe M

      Date: 05/02/2025

      Relaxed. Comfortable. Helped with a consolidated plan. Great advice on unsecured debt and how to balance budget better.

      Apprisen

      Date: 05/20/2025

      Thanks for taking the time to write a review. We're glad to hear we were able to help you with your finances and debt. Thank you for entrusting us with your finances. 
    • Review fromCarrie R

      Date: 03/31/2025

      5 stars

      Carrie R

      Date: 03/31/2025

      I can actually breath now, without experiencing the incredible anxiety I was living with every day. The individual I worked with was very personable as well as professional. I appreciate how respectful he was, and I never felt judged. He took as much time as as needed, and was encouraging. I am grateful for the time and attention given to me, and I am just completely relieved...the pressure I felt daily, worrying about my financial disaster, was almost too much. Thank you.

      Apprisen

      Date: 04/07/2025

      Thank you for your thoughtful review. We're delighted to hear that our financial expert provided you with personable, professional, and respectful service, helping you find relief from financial stress. We truly appreciate you choosing us as your partner in your financial journey.
    • Review fromMaryanna M

      Date: 03/16/2025

      5 stars

      Maryanna M

      Date: 03/16/2025

      I started my program at the start of CV19. I had to believe I would finish it and I did. I did because of the great customer ********************** I received! Also, the auto pays were like "set it and forget it." When I did have issues, I called and receive outstanding customer **********************. It was a struggle at times. Their customer ********************** made a difference in my success! Thank you.

      Apprisen

      Date: 03/24/2025

      Thank you for your review. Congrats on completing the program--especially after starting it on the onset of CV19. We're so glad to hear you found our program effective and our customer ********************** top-notch. Here's to continued financial success in your journey. 
    • Review fromLaQuita H.

      Date: 03/13/2025

      1 star

      LaQuita H.

      Date: 03/13/2025

      I recently had a disappointing experience with Apprisen due to a misunderstanding regarding the initial and monthly payment amounts. When I attempted to clarify the issue with an intake representative, her response was unprofessional—she raised her voice, spoke down to me, and was condescending about my financial situation.
      After several minutes, she seemed to recognize that her tone was inappropriate. While I acknowledge that the misunderstanding was on my part, the way I was spoken to made it clear that this is not the right company for me. Professionalism and respectful communication are essential in any client interaction, and unfortunately, this experience did not reflect that standard.

      Apprisen

      Date: 03/24/2025

      We apologize for the misunderstanding and the way you were treated. Professionalism and respect are our priorities, and we regret that we fell short. Your feedback is important to us, and we are taking steps to ensure this doesn't happen again.

      If you are open to it, we would appreciate the opportunity to discuss this matter further and make things right. Please feel free to contact us directly at ************ so we can address your concerns personally.

      Thank you again for bringing this to our attention. We hope to have the chance to regain your trust and demonstrate the quality of service that Apprisen is known for.
    • Review fromDonna B

      Date: 03/10/2025

      5 stars

      Donna B

      Date: 03/10/2025

      Very helpful and helped me to plan my next step in my financial journey. Appreciate all their help and continued support in this journey. Lowered my interest rates so my payments will be going more to paying off the cards than interest in someone’s pocket. Thank you Apprisen.

      Apprisen

      Date: 03/21/2025

      Thanks for your review. We're so glad to hear you found our service and debt management program helpful. Here's to you achieving success in your financial journey. 

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