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Business Profile

Property Management

E & J Management, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/21/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contacted E&J Management because the phone number was listed on a housing resource list I got from Franklin County Reentry Services. After speaking to ****, I was told about an apartment located on Beulah Road I went to go look at. After looking at the apartment I proceeded to put in a rental application (So I thought).
    I was told I would get an email asking for my permission for the background and rental check to be done. After not getting the email I continued to follow up with **** and was given the run around. First I was told the system was down, then I was told he wasn't in the office, then I was told he was our of town. I am fed up and I want my money back. The application fee is paid to perform the background and rental check which was never done because according to him I would have gotten an email asking for permission for the process to be done. Which I to date still never did. I was blessed enough to have found a home now and I want my $75 back. This is a very fraudulent and unprofessional business. If the situation is not resolved I will also report the matter to HUD and to our local legal aid and tenant rights advocates for further investigation.

E & J Management, LLC is NOT a BBB Accredited Business.

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