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Business Profile

Bed Bug Removal

Sleeptite Thermal Bedbug Extermination LLC

Reviews

Customer Review Ratings

4.92/5 stars

Average of 66 Customer Reviews

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Review Details

  • Review fromAnne E.

    Date: 12/30/2022

    5 stars
    Excellent job! Professional and rid us of the pests! Highly recommend
  • Review fromStan W

    Date: 12/07/2022

    1 star

    Stan W

    Date: 12/07/2022

    Paid for the heat treatment and still saw many bugs. Had monthly visits where he would come out and spray. Would see lots of dead bugs but his products did nothing for the eggs i would see little baby bugs everywhere. All in all I spent over $2000 and had to leave work to meet him there every month and my problem is no better. The heat treatment does not work as well as they say and the products they spray in the corners.

    Sleeptite Thermal Bedbug Extermination LLC

    Date: 12/09/2022

    it is unfortunate when efforts are made to resolve an infestation and reinfestation continues to occur. the IPM (integrated pest management) program is designed for just such a case. it was made clear that this infestation would require additional followup service due to the presence of bugs after several months of no activity... in these cases control will occur with cooperation in cleaning and reducing clutter along with pesticide maintenance. additional services were provided no charge. We are dedicated to end every infestation we service. providing cooperation is given this will happen. continued service was declined and customer wouldn't return our calls.
  • Review fromMolly B.

    Date: 11/04/2022

    5 stars
    I was pleased with the service, treatment & outcome of using Sleeptite. Ray was a great technician & was professional. I would recommend using this company.
  • Review fromStephen S.

    Date: 09/28/2022

    5 stars
    We had a bad infestation. Ray is incredibly knowledgeable about bed bugs AND how to get rid of them.
    One of the reasons we chose him is the treatment did not rely on chemicals.
    His equipment put 1 million BTU's of heat into the house for several hours. He would go through the house with a thermal gun to identity any cold spots.
    It's been 3 weeks since the treatment and not a sign of those nasty creatures.
    AND he's a nice guy. Fun to talk to.
  • Review fromDiane W.

    Date: 09/07/2022

    5 stars
    The team was timely and professional. Explained all steps to be taken. Made sure my personal items that could be affected from heat was removed from house.
  • Review fromM W.

    Date: 08/16/2022

    5 stars
    Everything was taken' care of. Ray has a charming personality. Would recommend to anyone of need.

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