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Business Profile

Flooring Contractors

C & S Flooring LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/15/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I gave Phil C******l a check on June 8,2022 in the amount of $1775.00. To put in vinyl flooring and carpet up my steps and 4 1/4 baseboards in my living room. He came out showed me samples I picked out what I wanted. He told that where he was getting the materials had it all in stock.
    He then came to my mother’s house and put flooring in her hallway. He told me then that they had to order all my supplies. It would probably take 3 weeks or less.
    I have called him texted him. He told me he would be here July 11 2022. He never showed. I texted him and told him I didn’t think he had my supplies and I wanted my money back. He called me and said that I had called him a liar and he would bring my supplies to me and he wouldn’t be installing them, I said fine when he hung up on me.
    I had a personal friend who called him and said he didn’t appreciate the way Phil was treating me. Phil told him he would be here on August 15th. That’s today and he hasn’t showed up as of 9:50 am.
    I want my money back or the materials.
    This has been going on since June.
    I am sick and tired of all the bull.
    ***** **************

C & S Flooring LLC is NOT a BBB Accredited Business.

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