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Business Profile

Repossession Services

B & B Recovery

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Repossession Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/20/2022

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So my car was repoed by BNB I called my fiance company to see when I can get my property I was to contact them they gave me the number I contacted the gentleman he said Wednesday we set up a time unfortunately I couldn't make it because I had to work I have 30 days before my property is to discarded I called the following week the gentleman says he is out of town and would have to contact his he would call me back never did I receive a call back I call the gentleman again because he had not contacted me he goes on to tell he has my things but have to check said he will definitely call me never heard from him I call again this time I'm told my things have been taken to goodwill because it's been after 30 days but mind you I've been calling this gentleman to get my well before 30 days he tells things come up I get that but if your a business and I can only get my things on a certain day and you become unavailable how is that my fault so I lost my things can't them that was not fair to me at all because I contacted this business he didn't call me back like he said I feel I should have my things he also told me I seen them in a storage the he checked the other one his crew threw them out

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