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Business Profile

Property Management

Countryside Village

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/11/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    09/11/2023

    The manager wants to put a **** *** a paper on our car that we bought recently and have to get registered and fix. Is sitting in our drive way and saying that they will towed in 24 hours. This doesn’t make any sense , it’s sitting in our drive way. Why is is any of their business if our car is sitting in our drive way. Something needs to change about this , it’s ridiculous that they think it’s okay to do this. They are not thinking about anyone else but themselves.
    Something needs to be done about this.

    Business Response

    Date: 10/02/2023

    September 15, 2023 

    Ms. Renee Stanford 
    Marketplace Resource Consultant 
    Better Business Bureau of Southern Ohio 
    1 E. 4th, Suite 600 
    Cincinnati, OH 45202 
    Re:  ******** ****** 
    ID# ******** 
    Dear *** ********: 
    This letter is pursuant to your September 11, 2023 letter regarding Countryside Village Manufactured Home Community. 
    We have made several attempts to contact *** ******, but have been unsuccessful. We mailed the enclosed letter requesting her to contact the Community Office at her convenience. 
    If you have any further questions or concerns in the meantime, please contact the undersigned at ###-###-####. 
    Sincerely, 

    Mike D***** 
    Community Manager 
    MD/hld 
    Enclosure 
    CC: ******** ****** 
    COUNTRYSIDE VILLAGE 
    MANUFACTURED HOME COMMUNITY 5050 Hamilton-Middletown Road 
    Hamilton, OH 4501###-###-#### 
    September 15, 2023 
    *** ******** ****** 
    ** ****** ****** 
    ******* **** ** ***** 
    Dear *** ******: 
    This letter is pursuant to the September 11, 2023 Better Business Bureau's letter regarding Countryside Village Manufactured Home Community. 
    We have made several attempts to contact you but have been unsuccessful. 
    Please contact the undersigned to discuss the matter at ###-###-#### at your convenience. 
    Sincerely, 

    Mike D***** 
    Community Manager 
    MD/hld 
    Cc: Better Business Bureau of Southern Ohio 

  • Initial Complaint

    Date:08/23/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I do not like the manager here mike he is charging people for our grass. If we do not cut our grass he has a lawn company come and do it for us and charge us $50 and add to our rent that’s is ridiculous. He should send out a notice to people. And he should have some sympathy for people there is people like me and my family who have alot going on during the week with me and my husband working during the week. The only time we can cut our grass is on weekends. Something needs to be done about this. I don’t want to speak to him unless I have someone else to speak to.

    Business Response

    Date: 08/26/2022

    COUNTRYSIDE VILLAGE
    MANUFACTURED HOME COMMUNITY
    5050 Hamilton-Middletown Road
    Hamilton, OH 45011
    ###-###-####



    August 26, 2022



    *** ******** ******
    ** ****** **
    ******* **** ** *****

    Dear *** ******:

    This letter is pursuant to the August 23, 2022 Better Business Bureau letter regarding
    Countryside Village Manufactured Home Community.

    Pursuant to our August 22, 2022 conversation, we have resolved the matter at hand.

    If you have any further questions, please contact me directly at ###-###-####.

    Sincerely,

    Mike D*****
    Community Manager

    MD/hld

    Cc: Better Business Bureau of Southern Ohio
    Community Manager, Mike D*****

Countryside Village is NOT a BBB Accredited Business.

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