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Business Profile

Landscape Contractors

Sandman Sales Yard LLC.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Contractors.

Complaints

This profile includes complaints for Sandman Sales Yard LLC.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Sandman Sales Yard LLC. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:06/06/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      highly DO NOT recommend! I went to their Perrysburg yard looking for beach sand. Gentleman recommended which sand to buy. I even went back again and confirmed the sand he recommended would be good for my beach. He promised me it would be great sand. Once delivered I went out to spread it and noticed the second it touched the water it turned into a slimy mucky mess. Who in the world would be interested in slop on their nice beach? Was directed to speak with Mr.***** ******. What a rude disrespectful man. Made excuse after excuse blaming me and telling me this mucky junk was fine. He ended up cussing at me and hanging up. Interesting because their web page says " We will make no excuses- 100% customer satisfaction every time" I'm shocked a "second generation family business" would treat its customers this way. Occurred 6-2023

      Business Response

      Date: 06/27/2023

      This matter has been resolved by customer payment for services rendered.

    Sandman Sales Yard LLC. is NOT a BBB Accredited Business.

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