Reviews
This profile includes reviews for Gertsburg Licata Co., LPA's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1 Customer Review
Want to share your experience?
Leave a ReviewReview Details
Review fromMercedes O
Date: 09/12/2023
1 starMercedes O
Date: 09/12/2023
I had the unfortunate pleasure to hire this law firm for a real estate deal dispute. I ended up filing a grievance against them with the Office of the Disciplinary Counsel for incompetence, disloyalty, fraud, misconduct, not communicating, not getting informed consent, unprofessional behavior, and unsupported charges.
The firm did not give me vital information in order to make informed decisions, did not consult, failed to evaluate my case properly, didn’t have a strategy, did not fight for me, they argued for the defense, they conducted unauthorized and unnecessary work which they charged against my retainer, they always wanted to discuss things on the phone rather than in emails because they would deny and misrepresent facts after these calls.
Based on my experience with this firm it was clear to me that all they wanted is the retainer and simply relayed messages between parties, pushed papers and conducted unnecessary work to justify using up the retainer. Once I started to point these things out, their team suggested I find another law firm, hurting my case even further. I contacted one of their partners with my complaints who ignored every single point I made and evidence I provided and refused to adjust the charges.
Gertsburg Licata Co., LPA
Date: 10/11/2023
We are disappointed to receive this review. As attorneys, we are limited in what we can say so as not to violate attorney-client privilege or prejudice the interests of our clients. Notwithstanding the foregoing, we vehemently dispute the client's characterization of this case. The client did file a grievance with the Office of Disciplinary Counsel. Her grievance was dismissed as lacking all merit.
Throughout the duration of our representation, we were courteous, professional, communicative, and patient with the client, as we are with all our clients. Our attorneys completed a thorough review of the information provided by the client as they received it. As the review of the information was completed, our attorneys were quick to inform her of their evaluation of her case. It was clear to us the evidence provided by the client was insufficient to obtain her stated goal. We took immediate steps to inform her of our position. We understand she was not amenable to our evaluation of the case; however, we are compelled by our standards of practice to keep our clients fully informed and share our opinions of the case position during every step of the litigation process.
While the client has chosen to file grievances, litigation, and this complaint simply because we could not tell her what she wanted to hear, we take all feedback from our clients very seriously. We invite her to meet with our managing partner to see if we can identify a more positive outcome.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.