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Business Profile

Chinese Food

Bright Moon Buffet, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Chinese Food.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Pamela M

    Date: 06/29/2024

    Pamela M

    Date: 06/29/2024

    FALSE ADVERTISING!!! HIGH PRICED BECAUSE THEY OFFER ALL YOU CAN EAT CRAB LEGS ONCE YOU ARE THERE AND ASK FOR THEM THEY BRING SOME OUT THEN TELL YOU THERE ARE NO MORE UNTIL THE NEXT GROUP COMES IN. THIS PLACE IS A JOKE DO NOT WASTE YOUR DRIVE-TIME-OR MONEY!

    Bright Moon Buffet, Inc.

    Date: 07/09/2024

    We’re sorry you had a bad experience,
    Our weekend buffet includes more options than our lunch buffet. Our price is comparable to a lot of all you can eat buffets and even fast food nowadays! We carry Pepsi products which a Pepsi technician adjusted the machine when it was installed. If at anytime you felt the drink was more watered down you could have notified a staff and we could have checked into the issue as it could have easily been the syrup was low. We do not just serve nor do we advertise an all you can eat crab leg buffet. We do however serve boiling seafood which consists of crab legs and other things which is all you can eat. We can’t just keep throwing crab legs out only as we make a whole batch at a time which consists of others things with crab legs so those other things in the boiling seafood would keep stacking up which causes more food waste. You’re more than welcome to go to any grocery store such as Walmart, Kroger etc if you’re wanting just crab legs. With crab leg market price we can’t just put crab legs out or we would have to charge accordingly with the market rate. With it being summer the AC is running and will blast on the buffet and we try to stir the buffet consistently and have the hot bar set hotter than normal so the food keeps hot. In the case the food was cold you could have also notified a staff and we would be happy to replace the food with fresh. As mentioned we’re sorry you had a bad experience but a lot of the problems could have been solved/communicated by simply notifying the staff/manager.
    Thank you,
    Bright Moon Buffet

Bright Moon Buffet, Inc. is NOT a BBB Accredited Business.

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