Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Video Game Supplies

Vyral E-Sports Compound

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Video Game Supplies.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromKavita G

    Date: 10/02/2023

    1 star
    Beaware! You maybe buying a damaged product at a premium price that will never get replaced or fixed. I ordered two systems as birthday gifts for my boys We received two damaged conputer systems after paying approx. $5500 for each - both arrived broken and they (staff and the owner Austin) have been delaying fixing the issue for many months and non-responsive - not eta no dates! They cannot get cases once we have paid but they get it to build new ones!!! The integrity isn’t there! Sweet talked us in delaying us from filing a credit card claim but there are other consumer. protections in place. Keep delaying fix month on month.
    UPDATE - no resolution as of Oct 1st.now it’s hardware they don’t have. Cannot fix either of the new PCs that arrived damaged due to no parts. Offering no wasp or upgrade options!! How would you like to waste thousands on a damaged product

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.