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Business Profile

Handyman

Joes Handy Man Services

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/26/2022

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    paid guy 3000 dollars a month ago to set a mobile home! he still hasn't touched the project! Asked if him when he could get to it he keeps saying next week. asked for a refund so I can get it done and he wont awncer!

    Business Response

    Date: 10/10/2022

    This is not our customer. And we've already let him know that this is the wrong company. 

    Business Response

    Date: 10/14/2022

    I recieved a letter on 10-13-22 in regards to a complaint filed by David ***********. We signed on 8-26-2022 and mr *********** was informed that I had to order supplies and they would take 2-3 weeks. He started harassing me on 9-6-2022 and said I had 30 to 45 days from 8-26-2022 to have the job complete. He failed to dig trenches for electric and sewer that he stated he would do when we talked on 9-6-2022. We started work on 9-29-2022 so he had 23 days. He failed to have electric meter set as he stated would be done by 9-13-2022.

    I have copies of messages where I was in contact with him from 8-26-2022 through 9-29-2022 when we started working. On October 5th I asked for 1500 to pay electrician and plumber as stated in contact and he started screaming at me and told me to not come back. We ended up talking more and he said he would get the electric done and take it out of the remaining 3000 dollars. It wasn't up to him to have electric done it was my responsibility and I wouldn't agree to just pay whatever he said it cost.in the same conversation I found out he never got the permit through the manufactured home program that is in charge of permitting the installation of a mobile home.

    On 10-11-2022 I informed him we would be back once he had the proper permits required to do the job. Mr *********** has breached the contract several times but filed a complaint against my company. I will not be refunding any money because most the materials are on site and we have 15 of the 18 pillars set prior to finding out he doesn't have the appropriate permits.

Joes Handy Man Services is NOT a BBB Accredited Business.

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