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Business Profile

Pizza

Fat Cat Pizza

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/26/2022

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed an order on August 25th 2022 and when I got home from picking up my order I noticed that they had my order wrong so right away I tried to call them about it but unfortunately they was already closed and not answering the phone so today on August 26th 2022 I called then about it and spoke with the owner who was very rude and unprofessional and did not want to make it right with me on my order they messed up and had wrong.. this is not the first time this has happened with them. The owner always seems to be very rude with customers and very unprofessional and they did not give me a receipt with my order which is usually attached to the order so I didn't think anything of it till I got home and and looked on my bag and boxes for the receipt and didn't find one. Aldo the order was under my boyfriends name **** ********

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