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Business Profile

Natural Stone

Creech's Lawn Care, Landscape & Garden Center

Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromRuss & Charma W

    Date: 07/02/2025

    1 star
    Moving in to the area, I went straight to the “big” company I saw with lots of trucks out and about and a nice physical site. We dealt with ****. I hired them for a “phase 1” of my new construction home. When calling them back to look into a few “dead” items for replacement and to talk about a “phase 2”, **** came out. Looked at what needed replaced and talked about what we wanted next. **** said we would hear from his office in 2-3 days. After a month we started calling and texting ****. Total GHOST! We called the office, said they would get ahold of ****. Thirdly, we went to the site and spoke with his brother, ****. Said he would “take care of it”…Total GHOSTING again…this time, obviously, by the whole family! I have a 1M dollar home with a dead tree front and center! When threatened with this review a text came that said when they did the neighbors home they would do ours. NOTHING! Neighbors house is done. So money is lost as we have to replace the dead on our own. Lots of advertising and absolutely NO FOLLOW UP! What a total disappointment of a local business.
  • Review fromDouglas W L

    Date: 09/12/2023

    1 star
    WORST EXPERIENCE THAT I HAVE EVER HAD WITH ANY VENDOR IN MY ENTIRE LIFE. NO COMMUNICATIONS WITH COMPANY NOR * JAKE * AT ALL. AFTER WAITING FIVE MONTHS , I HIRED SOMEONE ELSE . THEY MAY HAVE A GREAT WEBSITE BUT THERE CUSTOMER SERVICE IS HORRIBLE. I COULD CONTINUE BUT YOU GET THE IDEA !!!!!

    Creech's Lawn Care, Landscape & Garden Center

    Date: 09/14/2023

    We value your feedback and want to assure you that we take your concern very seriously. At Creech’s Lawn & Landscape, we are fully committed to continuous improvement, and your input plays a crucial role in helping us achieve this objective. We sincerely apologize for any inconvenience or frustration you may have experienced. To address the specific issues you've raised, we would greatly appreciate the opportunity to conduct a thorough investigation into your situation. To better assist you, we kindly request that you reach out to us at ************ and ask to speak directly with Steve C****h, the owner of Creech’s Lawn & Landscape. This direct contact will enable us to promptly identify and address the problems you've encountered and work diligently towards a solution that aligns with your expectations. Once again, we extend our sincerest apologies for any inconvenience you've faced. We are eager to hear to resolve this matter to your satisfaction.
  • Review fromLeslie S

    Date: 06/23/2023

    5 stars
    Would recommend Creechs to everyone! They are knowledgeable, professional and create beautiful landscapes. The entire team from ownership to each person involved in project are exceptional.

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