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Business Profile

Cell Phone Repair

CellAxs

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cell Phone Repair.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Makayla E

    Date: 07/18/2024

    I took my phone into their ****** location at fashion place mall, one of my back cameras was broken (there was blue line on my screen when I would use it and the glass was cracked on the camera lens). I got the glass replaced and the camera, when I got my phone back the camera was not acting how it should. It would not move to the other lenses, I asked why and was told to give them more time to fix it. When I got it back again I was told another part was broken on my phone and to come back the next day. When I left the mall the glass I just replaced popped off. I went somewhere else and got it all fixed AGAIN, the first one cost me $190 and nothing was fixed. The second store told me it was bad install on the glass and the camera was broken that was installed at cellaxs. I called the location and was told I was talking to the owner and that they will fix it if I come back, he was rude and would not listen to what I was saying. This company lied to me about a part being broken that was not. I requested a refund and was talked over when I did, I will be disputing this charge as I am so upset that this is the quality I received with service and being lied to when they messed up.

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