Reviews

Review Details

• Review fromBertha T

  Date: 03/02/2023

  5 stars
  Awesome work from these guys! Removed the tree completely and cleaned up after their self, leaving my house completely clean without me asking.

• Review fromLaura C

  Date: 02/27/2023

  5 stars
  Extremely happy with these guys. They were extremely professional and the amount of care and diligence they possessed were unbelievable. They cut down the tress efficiently, safely with a very competitive price. couldn't be happier.

• Review fromLauren A

  Date: 10/08/2022

  1 star
  Yet another company that comes behind the wake of a natural disaster to price *****. Please note folks that ******* claims about "Emergency Removal Pricing" through your insurance company are complete and utter B.S. If you look at other reviews someone notes about how ******* company was reported AND CHARGED for price gouging after another natural disaster in **************. They quoted ** $4,000 to remove two trees. TWO TREES, folks. Even our regular lawn service company that provides tree services said that was astronomical pricing. Let's also note one of ******* own team members said that insurance companies were just "throwing money at them" to cut down trees. Another thing to note is that the gentleman who came to provide the quote and get sign-off didn't even leave a copy of the paperwork. My mother had to chase someone down from the insurance company to get a copy of it eventually emailed to her. This led to a lot of confusion and hesitance from our side when ******* team showed up hours later with no copy of the invoice, details of the work needing to be done, or details of our insurance claim number. There was absolutely zero sense of organization.And a personal note to ***** himself who felt the need to get abrasive and nasty with me on the phone. When a customer asks you and your team for an invoice or insurance claim number to prove that you're there with the correct insurance company, do it. Don't argue with someone or threaten them when they are simply trying to do their due diligence. Your lack of respect and understanding is abhorrent and you should quite frankly be ashamed of yourself for being such a vile person during such a sensitive time. Please note we ended up refusing their service, regardless of our insurance company contracting them out as their preferred vendor. You have a choice. Don't use Scotts.

• Review fromJeffrey E.

  Date: 05/24/2022

  1 star

  Jeffrey E.

  Date: 05/24/2022

  Poor service. Did not get the trimming and pruning I requested from the representative who came to my residence to provide me my pricing quote for service. The crew did minimal work on 4 maple trees. Pruning only branches they could reach with out a ladder or lift truck; although both pieces of equipment were on site. The crew required assistance with jumper cables from me to get an engine to start. The same day the work crew was at my residence, I registered my complaint that work was NOT done to my satisfaction, Tree shaping is uneven, chain saw marks evident on trunk and other branch's not part of the pruning. I was informed that the work contracted for was completed. I have invited the company rep's back to inspect the work. As of this time / date, no response. I informed the company that I would put a stop payment on the check, until the work was completed to my satisfaction and I would prepare and submit a customer review.

  Scotts Tree Services

  Date: 05/26/2022

  Crew did the work while customer there then you paid then days later AFTER they were done then cancelled a 500 check! I wont improperly prune customers trees! Read your contract! Were ********* arborists! We dont ***** shape trees or improperly prune them! Its improper tree pruning to not follow ansi pruning standards for tree pruning and injure them. You can also get a zoning violation for improper pruning your trees. Ive told this customer this 5x now and it tells him in the contract we dont do this! We dont shape trees!. Trees are trees not bushes! We are tree preservationists! You wont even pick up the phone or call me back. ********************* ISA ********* arborist