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Business Profile

Home Renovation

L&M Renovations, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/01/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    9/14/21 We contracted with Contractor ** to install siding on a rental property at **** ******* ***, **** OH for ~$14K. 11/20 Work was completed and final payment made. 11/21 the gable vent ring fell off. ** came and put it back on. 12/5 We noticed the top row of gable siding was beginning to fall. He said he'd come fix it, admitting that his worker didn't nail the top peak pieces in. He didn't come. 12/11 More top pieces were falling. He accused a storm. He promised to fix it. More pieces fell. ** now said he was out of state for the winter. 3/4/22 We contacted ** again. ** said he'd fix it when he got back from Okla. City. 4/18 ** said he would come May 16-20. Hot weather has arrived. Now the siding on the sunny south and west sides of the house is becoming wavy. In the coming weeks he made many excuses why he couldn't come repair the falling and wavy siding. He was getting married. His niece passed away. 6/27 He said he would "make sure it gets addressed." 6/30 he said he was "sick of messing with it" and offered some money back. Now the siding at the top of the walls began to fall off. We asked another contractor how much it would take to fix it. The quick estimate was $5000. ** declined stating, "not a chance.... $1000, if you're very lucky. ** then cited "multiple storms" since the work was completed and it was all storm damage and he wasn't responsible. We filed a storm damage claim with our insurance company. It was denied. The letter of denial included, "My inspection did not find any wind damages. I did notice the west side had improper installation where nails were driven too far in, and in most cases the nails were tight which did not allow the siding to expand and contract. In addition, I saw warped siding which can be caused by siding to tight due to over-driven nails combined with heat from the sun. Some siding was falling off due to improper installation." A detailed estimate of remove and reinstall correctly is $12.8K-15.2K.

L&M Renovations, LLC is NOT a BBB Accredited Business.

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