We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Painting Contractors

AKM Elite Painting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Painting Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/04/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My wife and hired AKM Elite Painting (******* owner) on Jan 13th 2025 to paint the inside of our home. He gave an estimate and assured us of what a good job it would be and that it would take two weeks. Its now April and I have three ceilings painted, the master bathroom, hall bath and laundry room with the masking tape still left on. Some drywall cracks done by another crew subcontracted by him that did a terrific job. But not by *****. From not being able to get the scaffolding from a customer to a truck breakdown, drywall guy hurting his wrist, loss of all his employees and it just goes on and on. He didn’t purchase the paint specified and bought a different brand even. ***** has one excuse after another as to why he can’t come out and after requesting to terminate our contract, he is refusing to even return any portion of our down payment. We feel we have been more than understanding and patient with all of his family illness and his own illness. ***** just needs to set priorities. And painting our house was not one of them after a generous down payment sadly given by my wife and I.

  • Initial Complaint

    Date:04/17/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company was hired to refinish and paint kitchen cabinets. Job started off well on 8-10-23. The owner, ***** ******, was friendly and the 2 employees that did the job were great. Cabinets looked great when finished. About 6 wks later some of the cabinets started to flake and chip. I sent pictures to the owner and asked him if this was normal and he said definitely not and that he would fix it. It is now April 17, 2024. He has given us the runaround so many times I can’t count. Promised to show up and never does. Unwilling to refund any of the money we paid him, which was $2940. I specifically asked him before we contracted with him if this would happen to the cabinets because after talking to some other people, I was very worried about it. He assured me it absolutely would not because “they had perfected the process to make sure it doesn’t happen.” Several of my cabinet doors look awful now, with chipping and peeling paint. I have every invoice and correspondence between ***** ****** and myself. I am very, very unhappy with the work that is left undone and the promises to fix it. I offered to get an estimate from someone else to fix it and ***** could just reimburse us for that amount, if in fact he did not want to deal with it. He will not do that. This whole thing has been very frustrating. During this same time he also took a $900 deposit in September of 2023 from my in-laws to paint their house, and has never done the job and has not refunded their money despite several requests to do so.

AKM Elite Painting is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.