We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Pet Grooming

Top Shelf Grooming LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Grooming.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Anna P

    Date: 06/13/2025

    Their owner was immediately very rude on the phone when I was incredibly nice and was simply trying to gather information (that I already knew about). Almost like they knew why I was calling and who I was. ***** (owner) is who I spoke to, and ******* (co-owner) is who was supposed to groom my dog a year ago. It has recently come to my attention that that is not who was actually grooming my dog, she groomed him the first time and then none of the other times. ***** acted that because the groom was "satisfactory" that nothing else mattered when in reality, this was incredibly unprofessional and concerning. A video was leaked from inside of their business of ******* blatantly ABUSING a dog she was grooming. Other forms of neglect were also found in such facility. ***** complained that they were understaffed and was very snappy, when no wonder they're understaffed. To my knowledge, they lost a good number of staff because of this mistreatment. Would never recommend.

  • Deb C

    Date: 03/30/2024

    We have took our dog there for quite sometime Picked him up one day and they had him shaved. Was not happy and they said it would not happen again. Now we added another dog to our family. Golden Doodle She has been going there since a puppy. Picked her up and her legs were completely shaved and other areas of her were shaved when we started checking her out. Owner apparently did them both instead of our usual groomer. She claimed she was all knotted so she just shaved her wherever she wanted too Our poor girl looks like shes got ***** issues. Our cocker spaniels back is shaved down to the skin in different spots and he had very short hair on his back. He definitely wasnt knotted After talking to others they have shaved their dogs also. I guess it makes her job easier But took her from 7:15 am till 5pm for both. I dont even want to give this lady a one star! Never again will she see our dogs. Sad thing she felt this was ok. Thats terrible business. I give her a minus 0 star!!

Top Shelf Grooming LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.