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Business Profile

Hunting Guide

Flyway Outdoors, LTD.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hunting Guide.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/23/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to flyway outdoors for an early season bow hunt. I have messaging correspondence with the owner that the 1k we paid included 3 nights lodging. When me and my hunting partner showed up, we were directed to a local hotel in which we had to pay. I have picture proof that lodging was supposed to be included. The owner guaranteed we would at least see a buck or he would bring us back this year, free of charge. Once again, I have picture proof of this. Well, I didn't even come close to seeing a buck. Very few deer at all actually. He never held to his word on bringing us back for free. I would request a refund on the 1k hunt and lodging fees. I have proof we were supposed to have a place to stay for free and a hunt this year would have cost at least one thousand.

  • Initial Complaint

    Date:12/07/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    1/24/22 I went to the *********** **** Sportsman show and agreed to go on a Hunting trip with FLYWAYS OUTDOORS of ******, ** Owner *********************** phone is ************ Wife ******** email is ******************************************* On 1/24/22 I used my **** Card for a $1000 Deposit for the trip We booked a trip for myself and my two sons as follows:Flyway Outfitters When Sun Oct 16 Sat Oct 22, ***************************************************************************************** (map)Calendar ********************* cell ************ A couple weeks prior my son called *********************** to gather specifics about our travel and where to meet him, where we were staying etc. (***** is the owner operator of Flyways Outfitters). ***** said he was confused about the dates and thought we were to be there a couple weeks earlier than we had agreed to. My son called me and said ***** is confused and thinks we are to be there now. I immediately callled ***** and he said he got the dates confused and he would try and find a place for us to stay but when he sold the trip we were to stay at a house (included in the price of the trip) but he was looking for a alternative. I told him I wanted to cancel the booking since it wasn;t going to happen as expected and he said his wife ******* would issue the refund in a day or two. Since that ime he has promised over and over they are "trying" to get Square (Credit card processor) to issue the refund but had troubles. ******** promises to call me and to send a check, even he told us his wife had mailed a check, they are completely avoiding my phone calls, not returning messages and blocked me on Messenger from sending messages and not refunding me the deposit of $1,000 I request your help ************ *********************.

Flyway Outdoors, LTD. is NOT a BBB Accredited Business.

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