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Business Profile

Excavating Contractors

Scheetz Excavating And Repair LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/29/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 17 and 18th, a site preparation was to be excavated for a 24 x40 barn building. The cost for this was to be $3250. The excavator committed to preparing a pad site for the building. This was to include proper grade elevation to allow for adequate surface Drainage away from the building site. The ground should have been sloped away from the building on the finish grade however, this was not the case. The finish grade was not properly executed to allow for proper drainage away from the building.
    On two occasions the first being while we were , working on the inside for the horse stall installation water flooded the inside of the building.
    After the final “finish grade“ during a rainstorm all three horse stalls were flooded with water this being, because the initial excavation for the pad was not properly executed, and the land surrounding the building was not properly sloped away from the building so that water would drain away from it.
    When contacted the excavator claimed that all His work was executed properly.
    I have since had two excavation company owners review the job site and the excavation.
    They both have made very similar statements that the site preparation was not properly executed to allow for proper drainage around the building. One of the business owners has 24 years experience. The other has 30 years of experience in the field of excavation. they have also, estimated that for the building ground to be properly prepared around the site so that water will not enter the building, It would cost anywhere from $6500-$15,000.
    Further conversations with the original excavator resulted in his offering to make the proper repairs and preparations in order to fix the problem. Our problem with this offer, is that if the proper preparations and excavation could not be completed the first time, why would we want to, further the problem with more improper repairs that could make the situation even more dire.

    Customer Answer

    Date: 10/12/2024

    Better Business Bureau:



    At this time, I have not been contacted by Scheetz Excavating And Repair LLC regarding complaint ID *********



    Regards,



    **** ********

Scheetz Excavating And Repair LLC is NOT a BBB Accredited Business.

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