Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Animal Rescue

Myles Ahead Animal Sanctuary and Rescue

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Animal Rescue.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromRyan B.

    Date: 07/12/2023

    1 star

    Ryan B.

    Date: 07/12/2023

    Pet adoption agency with terrible response and communication. Applied for a pet and was required to have a fenced-in yard. This is understandable and I was willing to make the adjustments. This was communicated to the organization, but ignored. I fenced in my yard per the requirement and the agency ignored repeated requests for phone calls. After applying almost two weeks ago and making the necessary adjustments to my property, the application coordinator, *****, (who only responds when told to by a member of the staff that doesnt work in the adoptions department) replied that the pet has been adopted. I do not recommend adopting from or donating to this agency. 0/5 experience, but one star required for review. Just go buy a dog at ********

    Myles Ahead Animal Sanctuary and Rescue

    Date: 07/15/2023

    Im so sorry for your frustration, however after reviewing the email chain it was clearly stated that another applicant was chosen because for this animal we felt a fenced in yard was needed. We do not require it for every animal, we simply require a plan for the animal to be kept in the property lines. While we understand the frustration of not getting this animal, our job is to find the best fit for the animal and that was clearly stated in each email that a different home was found for this particular animal. Purchasing a pet may be the right decision for someone who requires an animal for allergies or a specific specification, however adopting saves lives. While we understand that your frustrated, we hope you will choose adoption in the future.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.