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Business Profile

Plumber

Roto Rooter
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1.8

Average of 5 Customer Reviews

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Review Details

  • Andy V

    Date: 04/30/2025

    Ill try to keep this short. They worked on my neighbors drainage. When leaving they tore big ruts in my yard and damaged landscape blocks (have pictures). Started contacting them in March. **************** has been horrible. Only person to respond is gone. Came out once to fix when I wasnt home (didnt notify me) and did lousy job. Several blocks were glued upside down and crooked and all they did was throw straw in ruts. No fill or seed (nothing has grown). Since then have called numerous times with no response after messages were left with a central number. Last message taken the person on phone said they were having issues at that location. I asked for owner to call, nothing so far for two daysWould not recommend. Very poor response time and customer service.

  • Jerry L

    Date: 10/27/2024

    Please avoid at all cost! It is NOT your local plumbers. They will charge you $20,000 for a job that any other plumbing company will do for $5,000 they have a 70% profit margin they must meet or will NOT pay employees if not met. So the customer suffers low quality at a high cost.

  • Joe V

    Date: 07/10/2024

    all people do here is complain. **** leaves good coments. Well here is one. Roto Rooter did a great job unclogging our kitchen sink! I called them after the first contractor I called was way overdue. Roto Rooter was on time and got the job done.

  • Anne G

    Date: 10/17/2023

    I was specifically told by their sales rep that they would come back and level the large mound and fix several sections of sidewalk that the equipment broke up. I called many times and kept being told that they would return. The work was originally done in March of 2022. In May of 2023, I was promised it would be completed by the end of May. They did finally come and cut the green pipes to the ground in May 2023. I was finally told that they had several problems similar to mine due to one of their techs. They refused to fix.

  • Wen D

    Date: 02/05/2023

    They destroyed our basement and manipulated my elderly parent into revealing how much her homeowners insurance would pay and of course, they took it all!!! They get an F in my book and next time, we will call someone else. Getting a lawyer. If you use them, install cameras and get multiple quotes from other companies!!!

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