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Business Profile

Bar

Mean Mugs Pub

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromLynn M.

    Date: 09/25/2024

    1 star
    My family and I recently visited Mean Mugs Pub to watch a NFL Steelers game and unfortunately, our experience was less than pleasant. The pub was full of Browns fans cheering loudly, which is to be expected during football season. However, once the Browns game ended and most fans left, we began rooting for the Steelers and were met with rude behavior from the bar staff.
    The bartenders were openly talking about us right in front of us and the manager even went as far as to cut us off from drinking, despite us not even finishing our second drink or receiving our food yet. It was clear that the manager played favorites based on which team you were rooting for, which is completely unfair.
    Not only were we treated poorly, but I also witnessed the manager mistreating the waitresses who were not behind the bar. Several staff members mentioned they were ready to walk out because of how they were being treated. It is clear that the manager's behavior is unacceptable and they should be fired.
    Overall, our experience at Mean Mugs Pub was disappointing and I would not recommend it to others. It's a shame that a sports bar, meant to be a fun and lively atmosphere during football season, was marred by such unprofessional behavior.

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