We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Bar

Mean Mugs Pub

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bar.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Lynn M.

    Date: 09/25/2024

    My family and I recently visited Mean Mugs Pub to watch a NFL Steelers game and unfortunately, our experience was less than pleasant. The pub was full of Browns fans cheering loudly, which is to be expected during football season. However, once the Browns game ended and most fans left, we began rooting for the Steelers and were met with rude behavior from the bar staff.
    The bartenders were openly talking about us right in front of us and the manager even went as far as to cut us off from drinking, despite us not even finishing our second drink or receiving our food yet. It was clear that the manager played favorites based on which team you were rooting for, which is completely unfair.
    Not only were we treated poorly, but I also witnessed the manager mistreating the waitresses who were not behind the bar. Several staff members mentioned they were ready to walk out because of how they were being treated. It is clear that the manager's behavior is unacceptable and they should be fired.
    Overall, our experience at Mean Mugs Pub was disappointing and I would not recommend it to others. It's a shame that a sports bar, meant to be a fun and lively atmosphere during football season, was marred by such unprofessional behavior.

Mean Mugs Pub is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.