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Business Profile

Sewer Contractors

Weiss Construction

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/31/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    May 20, 2024
    $5,500.00
    Hired to excavate and WATERPROOF left rear corner of house, PARGED exterior wall, applied foundation coating.
    Notified "Buck" that sump pump not working properly on 5/30/23. Came to house a few days later and put "sock" (what a joke!) on end of pipe that drains into sump pump basin. Gave me extra "socks" to replace "tarred" ones. Buck admitted that "George" put way to much tar on. Due to excess amount of waterproofing material used (TAR), the crock is lined with black tar along with it being on the sump pump and water fed backup system. The basement smelled like tar! Waited two weeks, texted Buck again. On 9/7/23 he advised me that he had contacted Joe (should be Bill) ***** (who installed the water fed backup system) and that he would be contacting me when he available. Texted Bill ***** on 9/19/23 to find out when he can stop at the house. Spoke with Bill ***** later in the day, he had not heard from Buck. Called Buck various times, no answer or returned call. 10/13/23 Buck texted that he had contacted ***** and he would be contacting me. That was the last time I had any communication with Buck. Spoke with ***** on 10/17/23, he told me that he would NOT take care of the mess that the tar made and then be responsible for the damage done by Buck. Called Buck and asked him to call me, but never heard from him. I tried to clean as much of the tar off of everything myself. Then in August, 2024, the sump pump failed and I had to replace it. The old sump pump was covered in tar and because of that, the float could not go up and down to work properly.

Weiss Construction is NOT a BBB Accredited Business.

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