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Business Profile

Pallets

Arrowhead Pallets

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pallets.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/14/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I subscribed to their 3 package of lost mail (1 every month for 3 months at $102) They have billed my credit card twice and I have not gotten any packages. I have tried to communicate with them through phone and email and I have gotten no response.

  • Initial Complaint

    Date:10/30/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with this company and they kept my money but never delivered any product. I’ve tried contacting them numerous times with no response.

  • Initial Complaint

    Date:05/24/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A fraudulent charge was made on my debit card due to a skimming machine at a local Gas station and was used on this website. I was able to contact the owner after about a week and half of emails and then I called him and he explained he had already started return of the funds and let me know it should be returned within a week tops or as soon as my bank released funds back to me. That was a lie he approved dispute but has not sent back the funds he still has my $242.00 he is a liar and dishonest. I never ordered this scam package he sells and I want my money back my bank has reached out since purchase was made on 04/18/23 and it's been over a month with sufficient amount of time to return the money especially since he approved the dispute but as of today 05/23/23 still nothing! I want my money back asap! Dishonest and misleading consumer rights violator as well as terrible business ethics and a straight liar.

Arrowhead Pallets is NOT a BBB Accredited Business.

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