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Business Profile

Paving Contractors

Brown Paving & Construction Co. Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Paving Contractors.

Complaints

This profile includes complaints for Brown Paving & Construction Co. Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Brown Paving & Construction Co. Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:03/25/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We had Brown paving replace our driveway in 10/2023. There were issues with low spots in the middle of the drive, and also roller marks that were brought up to the company within one week. I have the email chain to document the issues. Clint, who is no longer with the company came out and admitted that there were issues and that they would address them. I waited , and waited and waited for them to come back. They never did. When I contacted them I was told their crews were out of state on a big job, and that they would get to me when they returned. I again emailed and reached out to the company with few responses. I did get a response via email from Devon on 5/3/2024 and she noted that someone would be out., Again, no one came. With the recent rain we had over the weekend the ponding continues in the middle of the driveway in the low spots, and I still have the same roller mark right in front of my garage door. I'm only asking them to make this right. I paid $7500 for a new driveway that has never been right since it was installed. I would like the company to repair the issue, as it should have been covered by their one year warranty. I did reach out to them numerous times over that year and received little to no response. I regret having to register a complaint, but I want the driveway to last and standing water is no good. I would appreciate whatever assistance is possible to get this company to stand by their work.

    • Initial Complaint

      Date:09/05/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Brown Paving resurfaced our driveway at the end of April 2024. There were several glitches and the job was suppose to be done in 1 day but ended up they had to come back on a Monday to finish the job. I was so aggravated that I didn't notice the sloppiness of the job. There are dips in my driveway and they didn't put asphalt on some of the driveway at the end near the road. The width is also inconsistent in a couple of areas. I have been trying to get in touch with them since May with emails and phone calls and no one has gotten back with me. I have asked for them to come out and check out what I am concerned with. I want them to correct these issues.

    Brown Paving & Construction Co. Inc. is NOT a BBB Accredited Business.

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