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Business Profile

Satellite Communication

Direct Satellite Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Satellite Communication.

Reviews

This profile includes reviews for Direct Satellite Service's headquarters and its corporate-owned locations. To view all corporate locations, see

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Direct Satellite Service has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 3 Customer Reviews

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    Review Details

    • Kristin J

      Date: 08/11/2023

      There a fraud on Plex systems they use cellphone sim cards that they take out of phones they fraud there viasat internet systems with shitty techs and close service calls and say there isn't a issue and there is there rude to all there customers and hold there employees checks when they quite

    • Chester K.

      Date: 02/23/2023

      BEWARE with dealing with this company. I wouldn't trust these people. We ordered their Plex System for 350.00 and at the beginning, they had some bad units sent to them and said if you get one they would replace it. Two days later their box didn't work and the nightmare began. We called to get it replaced and they told us that you would need to buy another unit (350.00) and that once they got the other one back they would refund us. We said no and to email us a return label and we would send it back, then send out another unit. They actually cursed at us and told us no and good luck with getting our money back (even though their intro email explained that we would get back all but $80 if we canceled). We filed a dispute with our Credit Card Co. and sent them all the info including the return tracking number for the returned product. We finally got all of our money back from the credit card company. PLEASE be aware of doing business with these people.

    • Ron p

      Date: 07/28/2022

      The worst service ***** I have ever dealt with. 3 appointments made and 3 appointments no show on Direct TV's part. Not even a phone call explaining why. I called them and asked what's the problem. Their answer was we do not have enough technicians. they deserve a D- rating.

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