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Business Profile

Newspaper

Advocate

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/08/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This has been an ongoing issue i have tried to get resolved myself. now however i need some help. this is a local news paper that has no regards to others in the slightest. the photo i have tagged is a google search of my name. as to why this is important to me is because i work in mortgage and had several background checks done on my name. there has never been an issue with my character or my ability to handle money. i had my identity stolen and used to forge blank checks. I had a police report in and everything. i did everything i could to clear my name. that being said the information is not true on this post which is considered slander. this is not fair treatment on their part to not even hear me out and try to clear my name locally. as you might be aware its hard to work in finance when people think you have a felony in fraud. this is absolutely not true. so as a plea for help. i have tried every other angle here. but they are going against their own code of conduct keeping others information safe and accurate. and have said the info was true when it was released. again it was never true. i was never arrested. and there was a police report made about my identity. so I'm lost and don't know what to do.

  • Initial Complaint

    Date:04/25/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We get an advocate once or twice a week sometimes on Wednesday will get the Monday Tuesday and Wednesday all together. Many times only one per week which is the Sunday. We have called the Advocate at least a dozen times in the last year with no permanent solution. Have left a message for the editor and never got a call back. We just want our paper on the schedule it is printed.

Advocate is NOT a BBB Accredited Business.

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